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Heritage Cadillac
Lombard, IL
1,113 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,113 reviews
May 31, 2018
Great Experience As a 20+ year customer with Heritage I was very pleased working with Frank Wadda, Manager and Finance Mgr. I always recommend Heritage. I also appre As a 20+ year customer with Heritage I was very pleased working with Frank Wadda, Manager and Finance Mgr. I always recommend Heritage. I also appreciate the fact you have loaner cars if car is in for maintenance. More
by LindaLola
Employees Worked With
The finance manager worked quickly with me. Don’t know his name. , Keith Herrera, Frank Wadda
May 31, 2018
great I had a great service experience yesterday and the people were very nice! I had my car back in less then a hour very satisfied! I had a great service experience yesterday and the people were very nice! I had my car back in less then a hour very satisfied! More
by gizmo
May 31, 2018
Service on my XT5 Very Clean Bay Area with friendly and knowledgeable people. Love that a car wash is always provided free of charge!! Always makes me feel feel so im Very Clean Bay Area with friendly and knowledgeable people. Love that a car wash is always provided free of charge!! Always makes me feel feel so important. Was always a “chore” getting an oil change anywhere else.....not here ! A pleasure! More
by Marsha
Employees Worked With
Mike Stamenkovich
May 31, 2018
Courteous and Friendly Staff I have always been treated courteously at Heritage Cadillac. Nice people to do business with. I would definitely recommend the dealership to others I have always been treated courteously at Heritage Cadillac. Nice people to do business with. I would definitely recommend the dealership to others I know. More
by Chuck375
May 31, 2018
Very good experience This is the second car I purchased from Heritage. I had a very good experience both times. I really like my new car and will be bringing in for serv This is the second car I purchased from Heritage. I had a very good experience both times. I really like my new car and will be bringing in for service as needed More
by Boomer
Employees Worked With
Frank Wadda
May 30, 2018
Friendly Our experience was very nicely done by our Sales person Fran Scpanovich. She went above and beyond helping us in everything needed. The gentleman who Our experience was very nicely done by our Sales person Fran Scpanovich. She went above and beyond helping us in everything needed. The gentleman who wrote up our paperwork (Frank) forgot to give us our final paperwork like the bill of sale. He wasn’t feeling well and had a bad cold. Fran made sure she followed up with getting us our paperwork. She’s a keeper. More
by Aggie58
May 22, 2018
Best dealership ever My salesman, JOE went over and above to make me happy. Great price (XT5) and great service. Caring and considerate. John Stout in the. Service Dept is My salesman, JOE went over and above to make me happy. Great price (XT5) and great service. Caring and considerate. John Stout in the. Service Dept is awesome. Made sure I had the best salesman when my car was totaled and I needed to replace it. These guys care about people. The service dept is great, the sales dept is great, the cars are great. Nothing not to love about This dealership. Thanks, Heritage! More
by CaddyGirl
May 21, 2018
2015 CTS - 4 Blue Hello, This is the 2nd Cadillac that we purchased in less than a year. I would like to than Basil Chiocca and Dan Paz for their expertise in the Hello, This is the 2nd Cadillac that we purchased in less than a year. I would like to than Basil Chiocca and Dan Paz for their expertise in the buying experience, both of these gentle work to please the customer. These two individuals go above and beyond what you would expect in the car buying process. When you talk about a professional dealership there is non more satisfying to work with than Heritage Cadillac of Lombard, IL. Working with Frank in the finance office was easy as a piece of cake, his explanations of everything went as smooth as silk. More
by tchirpich
May 14, 2018
Personable Certified Pre-owned Purchase I appreciate the professional, no nonsense approach by all at this dealership. I've been servicing my Cadillacs at Heritage for several years and fina I appreciate the professional, no nonsense approach by all at this dealership. I've been servicing my Cadillacs at Heritage for several years and finally joined the Heritage family by purchase of a certified pre-owned SRX. Fran was immediately warm and personable and provided a seamless transaction throughout. She ensured everything was conducted in a timely and fair manner; I felt confident in my purchase and trade. I already believe Cadillacs are an exceptional value, but what is equally important is having a positive dealership relationship. I drive A LOT and knowing Heritage is there for me is a great feeling. More
by NatDeVille
Employees Worked With
Other Employees :
Frank Casa, John Stout, Robert Springer, Sylvester Adamczyk, Dan Paz
May 12, 2018
Coutesy with No High Pressure Our salesperson was Fran Scepanovich. She was friendly, professional, knowledgeable and to her credit and our relief, she did not employ a high pr Our salesperson was Fran Scepanovich. She was friendly, professional, knowledgeable and to her credit and our relief, she did not employ a high pressure sales pitch. She was readily able to answer all of our questions and clearly demonstrated that she had over 30 years of experience working for the Heritage dealership. Based on our experience, I would recommend both the dealership and this salesperson. More
by BobB
Employees Worked With
