Heritage Cadillac

I was treated very good by Mr. Vernon when I came into the dealership. He was very knowledgeable and was willing to answer any question that I had! the dealership. He was very knowledgeable and was willing to answer any question that I had! More

great service. short waiting time. very friendly. competitive pricing. smiling faces. love their job!!! offered many options for service and repair. i will be back! competitive pricing. smiling faces. love their job!!! offered many options for service and repair. i will be back! More

I came in to get a new key for my car, which was glued together. Tiffany took her time helping me get the key case open. She went over and beyond her call of duty. together. Tiffany took her time helping me get the key case open. She went over and beyond her call of duty. More

Every encounter I've experienced has been a pleasure. Even my major repairs have been made more palatable. Great Service every time starting with a warm greeting from Tiffany (Asst. Serv. Mgr.)to a genui Even my major repairs have been made more palatable. Great Service every time starting with a warm greeting from Tiffany (Asst. Serv. Mgr.)to a genuine thank you from the cashier. Every encounter while I'm at Heritage is one that keeps me coming back! More

Tony Hendrix and the team did a great job on my Lexus. They went way out of their way to make it an enjoyable experience. (They even picked up my car for me at my home while I was out of town.)I recieved They went way out of their way to make it an enjoyable experience. (They even picked up my car for me at my home while I was out of town.)I recieved my car back after the work detailed and in great condition. I will definately be a long term customer. More

I've been a client of Julian's since 2005, and followed him wherever he goes. I recently had an issue with my 2008 Mazda Miata, and went to the Mazda dealership, where I was treated horribly by the Collisi him wherever he goes. I recently had an issue with my 2008 Mazda Miata, and went to the Mazda dealership, where I was treated horribly by the Collision Center. I then got in touch with Julian, and headed immediately over to him - he directed me to Heritage Collision with John Burroughs. Two things: 1. Having Julian on your staff was probably one of the best decisions Heritage could have made. He is dependable, punctual, reliable, and ALWAYS goes above and beyond for every single person, making them feel extremely special and like a VIP. He will remain as loyal to Heritage as Heritage is to him, and honestly, I know that I and many others will be loyal to Julian for as long as he's in this business. I wouldn't trust my vehicle, or those of my family and friends (who also all come to Julian!) with anyone else. :) 2. John Burroughs - I trusted Julian's suggestions to work with the Collision department, and I'm glad I did. John and the team (including Tony) over there are AWESOME. They've been so thoughtful and worked so hard on my behalf to get my vehicle back in tip-top shape. I can't thank them enough for everything!! In conclusion - thank you all so much for everything, and for hiring Julian. I know that he will be such an asset, and you will enjoy having him as part of your team! :) More

It is always so pleasure to deal with Heritage Cadillac Saab. We have had many occassions to do so in the service department. The service manager there, Danny Vernon is always so nice and helpful. Saab. We have had many occassions to do so in the service department. The service manager there, Danny Vernon is always so nice and helpful. More

TIFFANY , GREETED AND LISTENED TO MY CAR PROBLEM SHE WAS TIFFANY , GREETED AND LISTENED TO MY CAR PROBLEM SHE WAS CONFIDENT THAT MY CAR COULD BE REPAIRED I TOLD TIFFANY THAT I WOULD PICK UP CAR NEXT DAY , TIFFANY , GREETED AND LISTENED TO MY CAR PROBLEM SHE WAS CONFIDENT THAT MY CAR COULD BE REPAIRED I TOLD TIFFANY THAT I WOULD PICK UP CAR NEXT DAY , TIFFANY WAS COURTEOUS ENOUGH TO CALL ME ON SAME DAY LETTING ME CAR WAS FIXED AND READY TO GO. GOOD SERVICE, GOOD PERSON, AND GREAT REPAIR. More

Had a great experience and Tiffany Bruce was very pleasant!The service was great and the team offered us cold beverages and wi-fi access while we waited for our car to be serviced. pleasant!The service was great and the team offered us cold beverages and wi-fi access while we waited for our car to be serviced. More

Tony was very friendly and always available when I called the body shop. I plan on having my vehicle serviced at Heritage Cadillac Saab from now on because of the excellent customer service I received! My ca the body shop. I plan on having my vehicle serviced at Heritage Cadillac Saab from now on because of the excellent customer service I received! My car is running as good as it did the day I bought it in 2006. More