Heritage Cadillac - Service Center

Everything but a clean interior My 2017 ATS was due for a scheduled oil change and tire rotation. I dropped off the car at a convenient time. I asked IF the interior could be vacuu My 2017 ATS was due for a scheduled oil change and tire rotation. I dropped off the car at a convenient time. I asked IF the interior could be vacuumed when the car is washed. (I live in a condo and the bylaws prohibit cleaning cars in the garage). When my car was finished, I was informed there was no opportunity to do anything to the interior. My thought was: THIS IS A CAR DEALERSHIP WHERE CARS COME TO BE CLEANED! My representative said I could come back another time for the service. Nobody's perfect. More

Very positive experience Mark Brennan in service just is a great asset to Heritage Cadillac. He got me in and out with short notice and it was very much appreciated. Mark Brennan in service just is a great asset to Heritage Cadillac. He got me in and out with short notice and it was very much appreciated. More

GOOD WORK I JUST LIKE THE WAY MR.BURELL GOES ABOUT TAKING CARE OF CUSTOMERS VERY UNDERSTANDING ABOUT YOUR CONCERN ABOUT YOUR AUTOMOBILE JUST A GOOD PERSON TO DO I JUST LIKE THE WAY MR.BURELL GOES ABOUT TAKING CARE OF CUSTOMERS VERY UNDERSTANDING ABOUT YOUR CONCERN ABOUT YOUR AUTOMOBILE JUST A GOOD PERSON TO DO BUSSINESS WITH.NEVER HAD A BEEF WITH HIM IN ALL THE TIMES I BEEN DOING BUSSINESS AT HERITAGE CADILLAC A VERY GOOD PERSON FOR YOU ALL TO HAVE ON YOUR TEAM..VERY SATISFIED WITH HIS KNOWLEDGE ABOUT AUTOMOBILE. More

engine light was on Originally was told by a friend my reversal light wasn't working. I called early Monday AM to see if I could bring the car in. Burrell checked it ou Originally was told by a friend my reversal light wasn't working. I called early Monday AM to see if I could bring the car in. Burrell checked it out and say the orange light in the card stated it was the engine light. I had to be some where around l0:00. They worked on the car and I kept my appointment . More

Service experience Oil change service completed in expected time. Also received a quick quote for body work. Was able to connect to wifi to do work while waiting! Oil change service completed in expected time. Also received a quick quote for body work. Was able to connect to wifi to do work while waiting! More

Great and fast service.Chris was very helpful.Would recommend anyone with a Cadillac to go to Heritage Caddilac for fast and reliable service. Bill Bogris recommend anyone with a Cadillac to go to Heritage Caddilac for fast and reliable service. Bill Bogris More

Service Professional courteous service with no surprises. I have had my vehicle in for service multiple times with nothing but a positive experience. This i Professional courteous service with no surprises. I have had my vehicle in for service multiple times with nothing but a positive experience. This is my 2nd lease and I purchased my 2nd because of the friendly professional staff. More

Great service by Chris i needed tires. Chris gave me a good price. Told me it would take about 2 hours or more. Was done before 2 hours. He reported to me several times duri i needed tires. Chris gave me a good price. Told me it would take about 2 hours or more. Was done before 2 hours. He reported to me several times during my wait. I appreciated that because I had another appointment to go to. More

CLASS ACT Heritage Cadillac is a class act, from their Service Writers to the Sales and Management team. When have you been to a dealership that you sit at the Heritage Cadillac is a class act, from their Service Writers to the Sales and Management team. When have you been to a dealership that you sit at the service writers desk and discuss your auto services needed? I enjoy my visits to Heritage just for the waiting room, fresh coffee, water, bakery goods and many snacks choices. Love my Caddy and my dealership! Keep up the class a t Heritage, you're the best. More

Best service center in the midwest Dealing with many dealerships in my life,i have found Heritage Cadillac the BEST place to service my cars. Thank you for the greatest service experien Dealing with many dealerships in my life,i have found Heritage Cadillac the BEST place to service my cars. Thank you for the greatest service experience! More