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Heritage Cadillac - Service Center

Lombard, IL

4.9
478 Reviews

478 Reviews of Heritage Cadillac - Service Center

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October 08, 2022

As always, the service was exceptional and we were very pleased with the results. Thank you, Mark and team! More

by Mary Beth Cobleigh-Beal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
October 06, 2022

Efficient. Considerate. Courteous. Found ongoing problem overlooked by other dealership. Affordable. Recommended upgrades. Also, very helpful in discussing ne More

by Rldraine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Brennan
October 01, 2022

They had my car repaired in a few hours. My car was washed and clean. More

by frankj54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2022

Very satisfied. Good work on my car. Thought price for one replacement tire For $370 was too much. Other than that, very happy. More

by mwostratzky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2022

Appointment was easy to make on time and finished quickly. No hassles. Thank you very much! More

by Sales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark service dept.
Sep 10, 2022 -

Sales responded

Great service!

September 03, 2022

Burrell was amazing…. Got me in and out in under an hour for my oil change and tire rotation. Could. It be happier with Heritage. David R More

by David R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2022

Great service’s ! Mark and the whole staff was great had me in and out in no time! Thank you More

by Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daren Schaffert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fran Scepanovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Brennan
August 13, 2022

Your service rep who waited on me is a thumbs up, top notch person. Very personable, and knowledgeable. Keep up the good work. Very satisfied. More

by jrduke
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cicillea
August 11, 2022

Employees were very friendly and kind. Your facilities are clean and comfortable. My appointment was kept on time. More

by rgwilken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cilella, Cashier Sue
August 02, 2022

great service. Done quickly. Mark Brennan is terrific. Love the waiting room. I love the dealership. More

by charlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brennan