Heritage Cadillac - Service Center

Service Burrell Henry was helpful and responsive to the issues with the car and letting me know the status of the work as it was completed. Burrell Henry was helpful and responsive to the issues with the car and letting me know the status of the work as it was completed. More

Burrell is the best Anytime I bring my car in for service and Burrell is the service rep that helps me ... I’m thrilled!! ... he is the best and the last experience was n Anytime I bring my car in for service and Burrell is the service rep that helps me ... I’m thrilled!! ... he is the best and the last experience was no different ... very professional yet personal!! ... he’s a winner!! More

Service Heritage Cadillac is awesome. I drive two hours to go to this dealership because of the awesome people that take care of you here. Mark and Burrell in Heritage Cadillac is awesome. I drive two hours to go to this dealership because of the awesome people that take care of you here. Mark and Burrell in service are superb. Sue in checkout awesome. Chris who works on my car wealth of knowledge. I have numerous Cadillac dealerships in my area but heritage worth the drive Like no other I’ve ever been to. More

Friendly and Prompt Service The service provided was complete, Burrell took the time to make sure all my services concerns were addressed and cared for, thereby eliminating the n The service provided was complete, Burrell took the time to make sure all my services concerns were addressed and cared for, thereby eliminating the need to make unnecessary returns and using my time wisely. More

Great Sealership, very customer service oriented Great dealership, people e are friendly, helpful and knowledgeable. Joe and Daren rock! The service area folks are vary helpful, Mike was great get Great dealership, people e are friendly, helpful and knowledgeable. Joe and Daren rock! The service area folks are vary helpful, Mike was great getting the service on my car completed quickly so I could make an appointment. Much appreciated. More

Impechable service and care Called late in the day (after 4PM) to advise Burrell of service messages that displayed in the DIC. He told me to come right over and would wait for m Called late in the day (after 4PM) to advise Burrell of service messages that displayed in the DIC. He told me to come right over and would wait for me. He set me up with a loaner and took care of everything. Once again great service from Burrell. He really make bringing the car in for service seamless. More

Another great experience Heritage Cadillac consistently exceeds expectations. Brought my 2019 Cadillac in for my first oil change and tire rotation. From arrival at their cl Heritage Cadillac consistently exceeds expectations. Brought my 2019 Cadillac in for my first oil change and tire rotation. From arrival at their clean service center to departure, everyone was friendly and professional. The waiting room is stocked with snacks, water and coffee. There is a tv plus interesting current magazines. The car was ready in less than the anticipated time. Nice people to do business with from buying, leasing and service. More

Overall great experience. . Chris Halley, service consultant is excellent. He had not seen me for about a year and made me feel right at home when I arrived. He keep me aware o Chris Halley, service consultant is excellent. He had not seen me for about a year and made me feel right at home when I arrived. He keep me aware of the status of my car throughout the entire time I my car was there. He is an outstanding member of the Heritage team!! More

great Mike made sure loaner was ready for recommended maintenance. He even took care of CUE even if it was not scheduled that day. Took care of discount too Mike made sure loaner was ready for recommended maintenance. He even took care of CUE even if it was not scheduled that day. Took care of discount too. More

Fantastic; Awesome Daren is simply the best in every way! He's extremely professional, knowledgeable, kind, friendly and honest. I cannot imagine buying/leasing a Cadi Daren is simply the best in every way! He's extremely professional, knowledgeable, kind, friendly and honest. I cannot imagine buying/leasing a Cadillac from anyone else. I shall continue recommending my friends and relatives to Daren as I know he will take care of them; without any question or reservation. And, Chris in service was great to work with. Our vehicle was serviced quickly and thoroughly. And it was returned clean. More