Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Chevrolet Buick Owings Mills
Owings Mills, MD
1,346 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chevrolet Buick is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,346 reviews
June 24, 2025
My last visit was awful my car was kept longer than expected and they really didn't have an answer to come up with. I had my car inspected. Nothing was wrong with it up until they had my car. What shou expected and they really didn't have an answer to come up with. I had my car inspected. Nothing was wrong with it up until they had my car. What should have been only 2 to 3 days end up being about 7 days. Then on top of that I really wasn't even interested in trading in my car. I get a phone call from the dealership from sales asking about a trade-in and for whatever reason he decides to check the paperwork and tell me a whole list of things that was wrong with my car that never existed. Until I took my car to this dealership since I took it there. I noticed when I go to the car wash my car leaks in the back of the inside/ passenger side is / trunk area. I was informed that I needed a new lamp when I did not need a new lamp for my headlight on top of all the additional expenses that they came up with. I even thought about traded in my car. Come to find out they told me my car is only worth $1,000 and I know it's worth more than that and then they even had the nerve to tamper with my car to make it look a little worse by messing with the touch up I have done to my bumper And leaving my bumper out a little so it's not snapped in all the way. But I really find it very disturbing . I also find it disturbing for the simple fact the last time I was there to get service, they couldn't tell me what was going on with my car insist then then the seal to my trunk has been messed with and leaking water drips in the back of my seats where the passenger seats are in the back and they told me that I needed a a new LED/ headlight lamp when I didn't and just coming up with a lot for me to spend more money and it was more concerned about me trading my car in then me actually getting the work I needed done I definitely don't feel safe and no longer will be taking my car to this location because of the issues and problems I've been having since I took my car there which I never had happen until the last couple times I've been taking my car to this dealership. But I was just at this dealership to see what my options were far as trading in this past weekend. That did not make it any better. The car salesman off me water which was contaminated and I am fighting a cold because of it. More
by uncletay87
Employees Worked With
Other Employees :
Service department / app that took place when I heard from the car salesman out of all people
June 21, 2025
The Best service! TOTAL QUALITY SERVICE!!!! Caridson was extremely professional! I highly recommend him. He represented the business well! TOTAL QUALITY SERVICE!!!! Caridson was extremely professional! I highly recommend him. He represented the business well! More
by rondodson
Employees Worked With
June 18, 2025
Jerome is the best sales experience I ever had and I have had good sales persons. had good sales persons. More
by Mike Benoit
June 17, 2025
Trey is a great sales person! He was knowledgable about the trucks and gave me a great deal. Best experience I’ve had at a car deslership. He was knowledgable about the trucks and gave me a great deal. Best experience I’ve had at a car deslership. More
by rdrlandscapingllc
Employees Worked With
June 17, 2025
Jerome is great and had a wonderful experience at the dealership. Would recommend to all. dealership. Would recommend to all. More
by amy.tasker27
June 14, 2025
Awesome experience with full team effort! I will definitely let others know about my experience. I will definitely let others know about my experience. More
by ivy05444
June 14, 2025
Caridson was very helpful and got my everything I need to move forward with purchasing a vehicle. move forward with purchasing a vehicle. More
by roland
Employees Worked With
May 31, 2025
I worked with Ed at Heritage and had an amazing experience. 10/10 would recommend. experience. 10/10 would recommend. More
by Brmcf001
Employees Worked With
May 29, 2025
Ms. Kim demonstrated a high level of professionalism and was extremely helpful throughout our interaction. Her friendly demeanor made the experience pleasant, and I appreciate her support. was extremely helpful throughout our interaction. Her friendly demeanor made the experience pleasant, and I appreciate her support. More
by Kicktoshop
Employees Worked With
Kimberly De Leon
May 29, 2025
We were very pleased with working with Ed ,this is the second car we have purchased with him.He is very easy to work with and made this an easy process.Thanks for all your help. second car we have purchased with him.He is very easy to work with and made this an easy process.Thanks for all your help. More
by Donna
Employees Worked With
