Heritage Chevrolet Buick Owings Mills

The staff took several hours to procure a vehicle, however the transaction went well. The sales team was very busy and very professional. The car was in great condition. however the transaction went well. The sales team was very busy and very professional. The car was in great condition. More

After visiting several different dealerships and promptly walking out due to their poor customer service, overpriced vehicles and false advertisement I found myself at heritage. Ed was not the intial salesma walking out due to their poor customer service, overpriced vehicles and false advertisement I found myself at heritage. Ed was not the intial salesman i had spoken with however i am glad that he took the initiative to promptly greet me at the door and assist me with my purchase. Ed was straight forward about my credit situation, and very helpful honest and pleasant throughout the entire process. he kept me up to date on what was going on while trying to obtain financing, and was not disturbed by my lack of patience. He was funny and down to earth which took away the discomfort you often find in a car dealership! He even recovered cds from my trade in vehicle that I left during all the excitement. I love my new car and i recommend that annyone looking to purchase a vehicle pay heritage and Ed W. a visit! More

This was my first new car purchase on my own and the folks at Heritage made it a great experience. I had a lot of MVA issues and they stuck with me during that whole process and even got me a better dea folks at Heritage made it a great experience. I had a lot of MVA issues and they stuck with me during that whole process and even got me a better deal than what I walked in with. Thanks again guys for all of the extra phone calls and work that went into getting me into this car. I will recommend you to anyone that once strait answers competitive prices and quality service! More

Sonny and Steve were absolutely great and were incredibly patient. They worked with me for almost a month in order to buy my Chevy Equinox in a time frame that was confortable to me. I relocated from New Yor patient. They worked with me for almost a month in order to buy my Chevy Equinox in a time frame that was confortable to me. I relocated from New York to Marylandthing in their and they did anything in their power to make sure I got the car at a reasonable price, without having to buy it before I was completely moved to Maryland. Sonny also took the time to introduce me to folks at the service department, and informed me of all of the discounts I could use for the car. Thanks Sonny! More

Overall I had a great experience, I was pleased that we worked a deal where other dealerships didnt work.The only problem was we had to get the vehicle from another dealer. So it required some patience on worked a deal where other dealerships didnt work.The only problem was we had to get the vehicle from another dealer. So it required some patience on my part. More

Great dealer and sales staff. They we very patent especially with my three children running around, They came though with every part of the deal. I would recommend this dealer to friends and family. especially with my three children running around, They came though with every part of the deal. I would recommend this dealer to friends and family. And i would look there first when it comes time to purchase my next vehicle. Thank you. More

John Cannon is the BEST car salesman I've met!! He helped me buy when no one else could. The experience was EXCELLENT. I look forward to doing more business with John and referring ANYONE and EVERYONE I know me buy when no one else could. The experience was EXCELLENT. I look forward to doing more business with John and referring ANYONE and EVERYONE I know who needs the same GREAT SERVICE. John, baby YOU ROCK'D IT!! Much Love & Many Thanks, Marlene Rogers More

Our purpose in visiting the dealership was to buy a new truck. We were extremely satisfied to work with Jerome Nelson. He was a professional in every sense of the word. He immediately assessed our needs, p truck. We were extremely satisfied to work with Jerome Nelson. He was a professional in every sense of the word. He immediately assessed our needs, provided several options, and listened attentively to our concerns instead of trying to push us to select a truck to reduce the dealerships’ inventory (as we experienced with a competitor). Mr. Nelson interfaced with all other departments in a way that inspired our confidence that he was a team leader and very knowledgeable about the entire process. We especially appreciated the fact that not only did he provide a nice loaner car for us to ride home in after we left our car that was to be traded in, he also drove our new truck to our home the same day! This high level of excellent service means that we will definitely do business with Mr. Nelson and Heritage Chevrolet in Owings Mills when we are ready for our next purchase. More

I was at my wits end with my existing car when I made a phone call to MileOne Heritage in Owings Mills. I was greeted by Mr. Wayemust Scott and from then on was completely taken care of with so much dignit phone call to MileOne Heritage in Owings Mills. I was greeted by Mr. Wayemust Scott and from then on was completely taken care of with so much dignity and respect. He and Gordon were not only very personable and approachable, but were extremely professional as well. They took the scary out of car buying for me. I thank them both with all my heart. I honestly wouldn't have been able to get through the car buying process without them. I sometimes think GOD puts people in our lives for a reason. I'm glad he put Wayemust and Gordon in mine. Sincerly, Robin Benta More

I saw a Silver Suburban on-line and went down to look at it, I didn't have the check with me but told them I wanted it for sure clean it up prep it and I would pick it up Fri. I got a call Thursday it was S it, I didn't have the check with me but told them I wanted it for sure clean it up prep it and I would pick it up Fri. I got a call Thursday it was Sold. There was a black one I liked also so I decided I'd take it. It took an extreme amount of time to do the paper work and I was pushed very hard to take extended warranties, I all ready spent more than I had a check cut for due to the change of suburban's and was very clear I didn't want it. I made arrangements with Stockton to bring it back the following week to have a small dent fixed and get the cup holder that was missing and my GF was interested in buying a used Cadillac CTX the the owner was driving. It's about 1 1/2 hour drive from here and I get there and I arrive and no one knew what I was taking about Steve called Stockton and he said I never talked to him, my GF was sitting there when I talked to him I don't like feeling being made out a liar, Steve did get on the phone and got the dent guy to come and fix that and got the Cadillac CTX for her to test drive. She was very serious about buying it until she saw the run around I was getting. I was given an old cup holder and Stockton was suppose to send me a new one which to date I have not received, I spent another 4 hrs to do half hours work.. Greg Schoen 132 West Main St Fayetteville PA 17222 More