Heritage Chevrolet Buick Owings Mills

Simply, One of the most pleasant car buying experiences ever! I would Highly recommend Mr. Dontae' Davis for anyone considering purchasing a car. After inquiring about a 2005 Lincoln Aviator online, Mr. ever! I would Highly recommend Mr. Dontae' Davis for anyone considering purchasing a car. After inquiring about a 2005 Lincoln Aviator online, Mr. Davis was very prompt and professional in responding to my request. A couple of hours later, I had the keys in my hand. My wife and I will be back. That's how impressed we were with Mr. Davis. Additionally, Mr. Gordon James, the Finance Manager, closed the deal and put the stamp on what was already a pleasant experience. Mr. Davis and Mr. James are simply the best. Aaron More

I went to three dealerships. The first was a Ford Dealer. I sort of liked the car but was turned off by the sales people. The second was Subaru - also bad sales experience. The salesman seemed disinterested I sort of liked the car but was turned off by the sales people. The second was Subaru - also bad sales experience. The salesman seemed disinterested if even alive. I liked the Malibu at Heritage but the cars on the lot just weren't right for me. Then the salesman asked me to go look at a 2010 Certified Pre-owned Malibu. I sat in it then drove it. I loved it. Sonny went above and beyond to get me in a new car without pressure then had no problem showing me a used car. I was given a fair trade on my old car and was out of there in about 2 hours with my *new* car. It would have been quicker if there hadn't been a wait to see the financing manager. One of the big things that drives people away from dealers is how long it takes to buy a car. I bought one in '87 and it took 8+ hours to drive the car away. This was, by far, a most pleasant experience. More

These guys were very friendly and worked hard to get me the deal I was looking for despite my less than fantastic credit score. They gave me more than expected on my trade and after accepting the terms, th the deal I was looking for despite my less than fantastic credit score. They gave me more than expected on my trade and after accepting the terms, they had me out of there in about an hour. Thanks for everything! More

I have very bad credit that I created for myself at such a young age, however, it was years ago when I created my credit issues and I am fixing it now and I could not find a loan "Anywhere" until I contacte a young age, however, it was years ago when I created my credit issues and I am fixing it now and I could not find a loan "Anywhere" until I contacted Heritage Chevrolet and they talked to me and didn't view me as just a credit score and they decided to work with me and put me in a vehicle. I had certain requirements that stopped me from getting a luxurious car, but I understand that I couldn't drive off in a new Acura RL, but at the same time the cars that I could drive were all not my style and I just couldn't have something too small, so Dontae' Davis, the sales person who assisted me through the whole deal, he tried and tried to get me into something that satisfied me. Dontae', along with the help of the loan company that are partners with Heritage Chevrolet, and Tony, who I believe was the financial officer, I'm not sure...but with the help of Dontae' and the others, they were able to find me a car that suited me better and it was only a thousand more that what I had to work with, and they found ways around to drop it down to what I had to work with. I was very happy, very greatfull, I am a understanding person and I knew that I wasn't able to get what I really wanted at this time because of my horrible credit, but I was happy to get the nice Saturn Vue with leather interior instead of a chevy cobolt or the ford focus that I just absolutely did not want. I mean they really worked with me from beginning to end. I have nothing bad to say about this dealership at all. I signed all my papers the same day I made the deal, and I drove back home with a new used car that I am happy with. Thanks Dontae' and everyone who was apart of the deal. Seriously, one of the best dealerships I have ever been to (and I been to soooo many). No other dealership was as friendly, or more honest with me. They didn't beat around the bush and they were more than willing to help. Thank you. More

My husband and I walked into Heritage hoping to get a decent used car. To my suprise Stockton and the finance manager were able to give me the keys to a brand new car - it was a dream come true. I am so decent used car. To my suprise Stockton and the finance manager were able to give me the keys to a brand new car - it was a dream come true. I am so happy with my car and the service rendered @ Heritage Motors. Going forward I will continue to purchase all of my cars and my families cars Heritage! More

During my first phone conversation with Ed, he told me I was eligible for an additional $1000 off as a return GM customer. I had been to a different dealer the day before and they never bothered to tell me was eligible for an additional $1000 off as a return GM customer. I had been to a different dealer the day before and they never bothered to tell me that. Per Ed they look all customers up to see if they can save them anything. Both Ed and Chris worked to find me a good deal without any sales pressure to get me to buy. They understood what I wanted and found a way to make it happen. They went out of their way to get me the car and even turned my old tags back in for me. Now that is service! More

All staff at this dealership were friendly and went out of their way to ensure a smooth transaction for me. I never felt "over-pressured" as has been the case at many previous dealerships. Buying a car c of their way to ensure a smooth transaction for me. I never felt "over-pressured" as has been the case at many previous dealerships. Buying a car can be an intimidating and frustrating process but not with Heritage Chevrolet. More

The expereince was great Stockton Steve and Chris worked very hard to put this deal together and did everything they could to get me the deal I wanted and to satisfy me which was not an easy thing to do I a very hard to put this deal together and did everything they could to get me the deal I wanted and to satisfy me which was not an easy thing to do I am an ex service manager from ford and did not always agree with what they wanted to do but they kept at it until I was satisfied More

I have worked with this dealership for many years and have always had a good experience with them. The sales person,financial person and the general manager were very helpful. The overall experience wa have always had a good experience with them. The sales person,financial person and the general manager were very helpful. The overall experience was very good. This dealership in total is very good overall. Ed Czawlytko More

Over the phone was promised a $50 gift card for coming in and another $75 gift card with purchase. Neglected to tell me that the cards were not on site but had to be ordered. Never received the $75 gift car and another $75 gift card with purchase. Neglected to tell me that the cards were not on site but had to be ordered. Never received the $75 gift card. Took four hours to close the deal. Really? We accepted their price within 45 minutes, the rest was all paperwork and we left close to midnight. Sales order was written in such a terrible way that we had to call back the following week to figure out how much we were charged for what item. They did not disclose all the 'as is' non working items, blowing off the problem with the windows as "All fords are like that." Hmm, I only drive Fords and have never had window issues, or power lock issues, or heated seat issues... Finally, they forgot to have us sign the carfax form. So they nagged via calls and emails until I told them, no gift card, no form - guess it wasn't worth $75 for me to complete the paperwork after all. More