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Heritage Chrysler Dodge Jeep RAM Harrisburg
Harrisburg, PA
1,671 Reviews
Offering Pennsylvania drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Harrisburg is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,671 reviews
December 29, 2019
This dealership has a nice selection of vehicles and the staff is friendly and easy to work with. I worked with Julian and he was very helpful and responsive. staff is friendly and easy to work with. I worked with Julian and he was very helpful and responsive. More
by Conrad65
Employees Worked With
Julian Rivera, Sang Ly
December 14, 2019
Very good very pleased Scott very good guy and would definitely do business down the road if I need another vehicle. 💯we were in and out and quality service definitely do business down the road if I need another vehicle. 💯we were in and out and quality service More
by MiraclePaintingFinishesInc
December 06, 2019
Excellent! Mike Pease was exceptional with our transaction. He was professional, efficient, and courteous. I will definitely do business with him. and Heritage C Mike Pease was exceptional with our transaction. He was professional, efficient, and courteous. I will definitely do business with him. and Heritage CDJR again. Our transaction took place over the phone because I am from Indiana. I felt comfortable working with him over the phone within minutes, because of his professionalism and courtesy. Heritage had the exact truck I was looking for as if I had ordered it from the factory. No one else in the country had the inventory that Heritage had and along with Mike Pease it was a win win! Thank you Mike!!!! More
by dguethlein
Employees Worked With
Mike Pease, Tom Stelzer
December 06, 2019
I had such a pleasant experience. The staff was very friendly and courteous and made sure I understood everything. All options were provided to me. My sales rep was very accommodating The staff was very friendly and courteous and made sure I understood everything. All options were provided to me. My sales rep was very accommodating and professional. Best car buying experience! More
by coljjacobs
Employees Worked With
Cody Hollingsworth, Tom Stelzer
November 26, 2019
The dealership had a great selection. The salesperson showed me vehicles that met the criteria I was asking for. He worked to get me at the monthly car payment I requested. showed me vehicles that met the criteria I was asking for. He worked to get me at the monthly car payment I requested. More
by Jess
Employees Worked With
Julian Rivera, Jeanette Leon, Kris Bratcher
November 25, 2019
Very good experience here left happy in my new to me Jeep an didn't want to punch the sales man will be checking here first when we need another vehicle an didn't want to punch the sales man will be checking here first when we need another vehicle More
by myhairsred
Employees Worked With
Other Employees :
Cody Hollingsworth, Richard Gregory, Kris Bratcher
November 18, 2019
Durango search completed My husband and I were in the market for a Durango. We knew what we wanted and what we were willing to pay. While Cody knew I wanted "black rims" he we My husband and I were in the market for a Durango. We knew what we wanted and what we were willing to pay. While Cody knew I wanted "black rims" he went out on a limb and still showed me a White Durango with all the other features I was looking for. Little did he know that I had given up on the red leather interior. When he brought the truck around, he stated he knew the rims weren't the same but the interior was his favorite. Yep, RED LEATHER!! They were amazing to work with and went above and beyond get us all discounts they could. I will be coming back (but not for a while). Thanks to Richard and Florence as they were fantastic as well. More
by Becky Bowser
Employees Worked With
Cody Hollingsworth, Florence Hebbard, Richard Gregory
November 16, 2019
Service was performed but took much longer than it should've Went in for the "Quick Lane" lube express. I was told it would take about an hour. Had a coupon, Synthetic oil change $65. I think it was a Tues ar Went in for the "Quick Lane" lube express. I was told it would take about an hour. Had a coupon, Synthetic oil change $65. I think it was a Tues around 10am. There were 2 other people waiting for their vehicles. After an 1 1/2 hours I asked if it was ready. Reply; "It should be right down." After 2 1/2 hrs I saw my truck sitting in the pick-up area. I asked again and was told "we're working on the paperwork, they should be right with you". That took another 1/2 hr. Altogether the "Quick Lube" took 3 hrs ( was told new computer system and the regular guy quit) and it cost $92 (coupon was for 5qts, my truck takes 7qts. (They charge $10qt) Would've been faster, cheaper and much closer to go to Jiffy Lube. More
by Dbear44
October 25, 2019
Bad experience I know for sure we won't use the dealership in the future. My contact was all excited about buying back our Jeep that we bought there a few years ago I know for sure we won't use the dealership in the future. My contact was all excited about buying back our Jeep that we bought there a few years ago and when it came time to get things set-up things changed. Out car was in very good shape and we got the run around. No worries though we sold it to another dealership that went above and beyond to help us and will get our business in the future. More
by orr101
Employees Worked With
Richard Gregory
October 22, 2019
Poor service department Worst service experience ever. Will not be back and do not recommend. Scheduled an appointment, but received a call around close of business that th Worst service experience ever. Will not be back and do not recommend. Scheduled an appointment, but received a call around close of business that they did not get to it. The next day, called to inform the state inspection failed for wiper blades. More on that later. Even after taking an extra day to work on the vehicle, they still wanted to charge a labor fee to install the wiper blades. Most places would comp that, especially after taking an extra day to work on the vehicle. Replaced the blades myself in the parking lot. They reviewed that replacement was made, then went to lunch for an hour, instead of putting the sticker on and getting me on my way. After lunch the sticker was put on, only to find out they forgot about the oil change. Even argued we did not ask for one. Eventually pulled up the order and drop-off envelope to see, in deed, it was asked for. While waiting for all this, overheard multiple other vehicles failed inspection for, you guessed it, WIPER BLADES. Amazing how that happens. More
by hbgbassist
Employees Worked With
Mike Gonzalez
