Back

Heritage Chrysler Dodge Jeep RAM Harrisburg - Service Center

Harrisburg, PA

4.7
147 Reviews

147 Reviews of Heritage Chrysler Dodge Jeep RAM Harrisburg - Service Center

Sort by
November 26, 2022

Tracey Matern from service is very pleasant to deal with and never pushy. Lets you know what’s recommended and available and respects your decision. More

by Jenn
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tracey Mattern 3321
May 19, 2022

I arrived way ahead of my appointment and the service person was right there to check me in. Beofre I was done getting checked in there was a mechanic there taking the truck into the shop. Within no ti More

by rlh1193
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pease
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracey in service
May 20, 2022 -

Heritage Chrysler Dodge Jeep RAM Harrisburg responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 19, 2021

JP was phenomenal to work with. Very knowledgeable and a pleasure to work with. The techs did a great job on my seat belt replacement and fuel door. More

by car lover
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
JP, Johnathan Pierich
Aug 20, 2021 -

Heritage Chrysler Dodge Jeep RAM Harrisburg responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Chrysler Dodge Jeep RAM Harrisburg! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 18, 2021

Very professional, friendly, easy going team. I Very professional, friendly, easy going team. I preferred to drive over an hour to deal with them over local dealership. Tina was great and wel More

by N. Staub
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Phil Stillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Guy - 5 stars
May 19, 2021 -

Heritage Chrysler Dodge Jeep RAM Harrisburg responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 04, 2021

I had just purchased my Trail Hawk from Carvana and had 3 or 4 things end up going wrong with it within the 1st month. It had been turned away from a regular repair center due to all the issues. Not only did More

by MichelleHall
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Pierich, Tracey Mattern
Apr 05, 2021 -

Heritage Chrysler Dodge Jeep RAM Harrisburg responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 16, 2021

The service department is terrific. I love the ease of the drive- in service. Tracy in particular is professional and thorough. She keeps the customer informed every step of the way and makes sure what is More

by Psiegfried
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sidney Ruth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Parker, Tracey Mattern
Mar 19, 2021 -

Heritage Chrysler Dodge Jeep RAM Harrisburg responded

Hi, thank you so much for your feedback! Our service team will be very happy to hear about your kind words and high star rating! We're looking forward to your next visit with us!

January 29, 2021

I had an excellent experience working with JP. Great guy to work with and explains everything to your understanding. Everyone at the dealership was very nice and kept me informed as they worked on my car. More

by tseifert
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Pierich
Feb 01, 2021 -

Heritage Chrysler Dodge Jeep RAM Harrisburg responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you for choosing Heritage Chrysler Dodge Jeep RAM Harrisburg!

January 17, 2021

Good experience any time dealing with Johnathan. His support for service customers is excellent. Dealership is fortunate to have professionals such as him on board. More

by tjfetrow
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Pierich
Jan 19, 2021 -

Heritage Chrysler Dodge Jeep RAM Harrisburg responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 16, 2020

I purchased a 2011 Jeep Grand Cherokee Overland and only because of Tracy Mattern will I even consider purchasing a new 2021 Jeep from this dealership. She is professional and considerate. Thank you . Alla More

by taalladin
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tracey Mattern
Dec 24, 2020 -

Heritage Chrysler Dodge Jeep RAM Harrisburg responded

Congratulations on your new Jeep! If you have any further questions, please give us a call. We're always happy to help!

December 02, 2020

I’d like to start by saying thank you Tracy your the best advisor I could ever ask for certainly will be taking my car back for more service. More

by Alberto Lebron
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tracey Mattern
Dec 02, 2020 -

Heritage Chrysler Dodge Jeep RAM Harrisburg responded

Hi Alberto, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!p! Our team is available should you require any extra help.

1
...
1 - 10 of 147 results