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Heritage Chrysler Dodge Jeep RAM Harrisburg

Harrisburg, PA

4.7
1,671 Reviews
Offering Pennsylvania drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Harrisburg is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6070 Allentown Blvd

Harrisburg, PA

17112

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Showing 1,671 reviews

January 05, 2019

Above and beyond Impromptu visit for a malfunctioning tailgate latch; leading to the discovery of outdated inspection which was handled by Mike immediately. Thank you More

by eniale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Mattern, Michael Gonzalez & Ryan Weaver
January 04, 2019

Really friendly staff with right customer service. Nice staff , Really a good experienced technicians. JP was really great.Diagnosed my car problem came up with the solution faster then expected. Over More

by Sidd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP
January 02, 2019

License plate holder I just stopped in to pick up the license plate holder that was missing on my car. I messaged Mike in sales to see if it was there yet. Mike also ans More

by Jeep 21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
December 29, 2018

Very friendly and quick service! I love taking my jeep to Freedom to be taken care of. Very quick service! Very happy with every visit! Would reccomend Freedom to anyone! More

by Erin1207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sidney Ruth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Davalos, Bekki Ruhl
December 26, 2018

Great Friendly Nice Price Clean Dealership Clean Vehicles Easy Finance Great To Have Vehicle For Few Days To Test Drive Great Trade In Value Overall Great More

by Yaiger08=
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sidney Ruth
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2018

Service department substandard I made a simple appointment for a state inspection and to address one recall issue. State inspection completed but recall not completed due to part un More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carley ricciardelli
December 20, 2018

Very pleased with the service I received From the beginning to the end of the process of having my Jeep serviced was a very pleasant and satisfying experience. I asked to talk to the service More

by Jeep’n Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalynn Miller
Dec 21, 2018 -

Jeep’n Steve responded

Jeep'n Steve here again - While I'm sure Kalynn Miller is also a very good employee, I want to now include the names of those I encountered and had to call today to get their correct names. Thank you to Tracy, JP (John P.) and Sierra. Good people on your team.

December 17, 2018

Repeat action Every time I come back it just gets worse no FREE emissions, can't select names cause no one really interacted under 5000, moved seats, no car wash More

by Whocares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No one really, I dont know any of these but won't let me finish, Eric Savage, Maria Villafane, Domingo Andino, Kalynn Miller
December 14, 2018

Great Service , love the Jeep, Customer service was perfect and the process wasn’t so brutal like some dealerships, John McDonald and Finance Manager Tommy we’re ve More

by Butiful1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McDonald
November 23, 2018

Superior employees Sydney was excellent. Very thorough. Excellent pricing. Answered any questions were answered well. Very friendly staff. Everyone was very nice and More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sidney Ruth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2018 -

Heritage Chrysler Dodge Jeep RAM Harrisburg responded

Janet, thank you for your business and review about our employees and dealerships. We do believe that people are our number one asset, and Sidney is a great example. We believe that there should be no games or gimmicks when it comes to pricing that is why we came up with our hassle free, up front pricing. I am glad you appreciated it. We just wanted to take the long, painful negotiations out of the car buying experience to leave more time for things like answering your questions. Not going back and forth about price. Thank you again for everything and best regards, Bryan DeGuzman - Customer Care Advocate

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