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Heritage Chrysler Dodge Jeep RAM Harrisburg - Service Center
Harrisburg, PA
152 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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152 Reviews of Heritage Chrysler Dodge Jeep RAM Harrisburg - Service Center
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December 11, 2010
The transmission on my 2003 Chrysler Sebring stopped working at 82,000 miles. I had it towed to Freedom Chrysler Jeep where I have the car serviced to have it checked out. Kelly (service representative) working at 82,000 miles. I had it towed to Freedom Chrysler Jeep where I have the car serviced to have it checked out. Kelly (service representative) called to tell me that it needed a new transmission and it would cost $ 3,600.00. She said that they would check with Chrysler to see if they would provide some of the cost since the car was serviced and cared for through them. A new rebuilt Chrysler transmission and torque converter were installed for less than $ 1,500.00, which was far less than a transmission shop would have charged. I know that at Freedom Chrysler, I received a quality job with quality Chrysler parts and a three year warranty. They also provided me with a free loaner car for two weeks while they checked with Chrysler and made the repairs. Great people and a great place to have your car serviced. They were wonderful !!! More
by samtabak
Employees Worked With
Kelly (service representative)
Helpful July 10, 2010
We were visiting Hershey PA (from NY) for a basketball tournament for our daughter and got in late on a Friday evening having significant brake noise after we finished our highway drive. I called 2 deale tournament for our daughter and got in late on a Friday evening having significant brake noise after we finished our highway drive. I called 2 dealerships and was told they could not fit us in to their service schedule, when I called Freedom I spoke with Dan Ward their service asst manager and he said he would see our vehicle today, recommended what time we should come and assured us he would have it taken care of. We have four children, and needed a vehicle he assured us he would help us with a rental if necessary, but thought it may not require too much time. He had a courtesy vehicle take us to a lunch spot and retail area and called us one hour later that the vehicle was done. The entire thing was covered under warranty, however, the major issue was that we had a car issue and Dan and Freedom took care of us expediently and with great care and compassion for our situation. Thanks. More
by Gina Cook
Employees Worked With
Dan Ward
