Heritage Chrysler Dodge Jeep Ram Owings Mills

I also worked with Victor in Service and he was very nice and fixed everything I needed repairs on. They make sure you're happy before you leave the lot. and fixed everything I needed repairs on. They make sure you're happy before you leave the lot. More

Heritage Chrysler Dodge Jeep Owings Mills--SALES-Mark Hughes & FINANCE-Dave Hoffman Excellent customer service! Professional all the way. We needed a dependable car for our college student and we found Hughes & FINANCE-Dave Hoffman Excellent customer service! Professional all the way. We needed a dependable car for our college student and we found the perfect car for him. Looks like we will be back when our daughter is ready for her first car! Professional and courteous staff. Great experience all-around!! Thanks so much to everyone! More

07/16/11 I'm writing to commend both Ed Still and Dave Hoffman on the fantastic job helping me purchase my dream vehicle. Since first stepping foot inside, they were courteous, genuine, caring, and extre Hoffman on the fantastic job helping me purchase my dream vehicle. Since first stepping foot inside, they were courteous, genuine, caring, and extremely professional. Any time I had a question or requested information, I received an honest reply and much sooner than expected. I've seen them helping other customers when they had enquiries, even if it means a smaller break time or a (slightly) later finish to the day. I can not say enough about these two gentlemen, I would not hesitate to deal with them again and neither should you. More

I have purchased 3 vehicles from Joe Perry over the years and highly recommend him and this dealership. He consistently goes out of his way to work with you and ensure you leave a happy customer. Thank and highly recommend him and this dealership. He consistently goes out of his way to work with you and ensure you leave a happy customer. Thank you Joe and everyone at Heritage Chrysler Dodge Jeep Owings Mills! More

I was looking for a minivan and found online that this dealer had great and unbelievable prices for the Grand Caravan. I'm from PA and had reserved a 2011 Toyotaat a local dealer. While I was in the proce dealer had great and unbelievable prices for the Grand Caravan. I'm from PA and had reserved a 2011 Toyotaat a local dealer. While I was in the process to get a loan approved, I found tgis dealer in MD that offered great prices and a lot of features that Toyota didn't include. I contacted Mark and he gave me outstanding strating selling price. My trade was worth a lot for Ken and that was over the phone. I thought "what's the catch"? I decided to give them a change and went to the dealer. They honored me the same price offered over the phone. Excellent customer service on a teamwork environment. Mark was off the day I visited the dealer but Warren was kind and gentle to take care of me and my family. He showed us the unit, explained all it's features and lead us to the final step, the purchase. Ken worked with the numbers and found an excellent interest rate for me. I'm really pleased and gratefull about this purchase experience and would highly recommend this dealer, even if you have to travel out of state to get a great deal. Thank you Heritage team!!!!! More

The service was exceptional. I introduced my son, a first time buyer, to the Internet Sales Manager, who ultimately introduced him to Dave, Finance Department. This was the treatment you would want for your time buyer, to the Internet Sales Manager, who ultimately introduced him to Dave, Finance Department. This was the treatment you would want for your child, as a first experience. The Heriatge Group was careful to keep it exciting, and enjoyable. But even better, we got the deal, and price that we wanted, without high pressure or coercement. Thank you Heritage. Mel More

Overall the best car buying experience. The team made me feel confident in their abilities and provided a professional service all the way. Two thumbs up! feel confident in their abilities and provided a professional service all the way. Two thumbs up! More

Warren and Dave took care of me and did not waste my time. The dealership wants your business with a no pressure no game approach. I would buy from them again. time. The dealership wants your business with a no pressure no game approach. I would buy from them again. More

Friendly and courteous staff; very low pressure environment. Warren (Sales Rep) was courteous and allowed the car to sell itself. Dealership is close to home and since I wasn't doing a trade-in, environment. Warren (Sales Rep) was courteous and allowed the car to sell itself. Dealership is close to home and since I wasn't doing a trade-in, Warren followed me home driving my original vehicle to facilitate closing the transaction. Dealership filled the gas tank in the new vehicle. I've had work done at Heritage's Service Dept. numerous times and the entire service staff always treated me with respect and were very friendly. More

I came to the dealer from a friend. The Jeep was posted on mileone.com and had a great price. When I walked in lunch had just arrived. Warren immediately put his sandwich away and began working with us. He on mileone.com and had a great price. When I walked in lunch had just arrived. Warren immediately put his sandwich away and began working with us. He immediately explained the incentives listed on line and talked us through the process. We decided to drive the Patriot and fell in love. This vehicle fit our price and needs. Thanks to Ken and Warren for a great experience. I would buy another Jeep from Heretige. More