Heritage Chrysler Dodge Jeep Ram Owings Mills

I purchased two cars from this dealership in the past. Everytime that i had a issue with my previous car, they were always ready and happy to assist me. When i went in to purchase the new vehicle, they g Everytime that i had a issue with my previous car, they were always ready and happy to assist me. When i went in to purchase the new vehicle, they greeted me with open arms and asnwer all of my questions that I had. The sales rep was very knowledgable and very people orriented. They went above and beyond to help me out. I will definity recommend this sales rep and dealership More

Had a great experience. Louis was very attentive and friendly. Finance dept did a GREAT job of getting me a rate and payment I did not expect! Wish all my car buying experiences where this painless and friendly. Finance dept did a GREAT job of getting me a rate and payment I did not expect! Wish all my car buying experiences where this painless and smooth. Would certainly recommend Heritage to friends and family. More

The service department at Heritage Jeep in Owings Mills is top notch. They have not only been helpful, courteous, and honest, they really went to bat for me when my car needed repairs not covered within th is top notch. They have not only been helpful, courteous, and honest, they really went to bat for me when my car needed repairs not covered within the manufacturer's warranty period. My car is now running like new again! Mike Firestein was instrumental in making this process as painlesss as possible, when your vehicle is in for service. The entire crew at Heritage Jeep service from the service manager to the service writers to the mechanics all deserve a huge raise for their actions. In these days of competition for business, they clearly have the right combination of service and dedicaion that puts them above the competion. Thanks again guys for "Keeping Me On The Road" Marc K. More

I have been leasing vehicles with Heritage Jeep for so many years,I am on my 4th jeepGrand Cherekee Overland Summit this year they had a model change and i just love it.i keep going back to this dealershi many years,I am on my 4th jeepGrand Cherekee Overland Summit this year they had a model change and i just love it.i keep going back to this dealership because they treat me very well the salesman and manager are so ocumidating very nice atmosphere.Thats why i keep going back. I just love my new vehicle look forward to driving it each day. More

I live in PA and drove down to get an appraisal on my trade in. They offered me well above what some of the other dealers. They really work with you on pricing and get you a great deal. The staff was trade in. They offered me well above what some of the other dealers. They really work with you on pricing and get you a great deal. The staff was very friendly and the customer service was to notch. Will deefinitely do business with them again! More

After inquiring about a new Dodge truck on the Internet, I was pleasantly please with the call I received from the Internet sales manager. He was not pushy, however, he made sure I realized it would be in I was pleasantly please with the call I received from the Internet sales manager. He was not pushy, however, he made sure I realized it would be in my best interest to travel the miles from my home to visit their showroom. I set up an appointment the following morning. My sale was ready for my appointment. He was well informed of my truck needs. At no time did I feel he was pushing anything on me. He asked great questions and was knowledgable with answers. After agreeing on a vehicle and satisfied with the price, I was handed over to the finance manager. My pleasant experience continued. Again, nothing was pushed on me. I was explained what was available and it was left up to me on the purchase and finance program. I would recommend them to my closest friends. More

Good selection of Chrystler Town and Country vans for us to select. With a good variety of options from which to choose. Jay was helpful and not pushy and provided good guidance differences that we were to select. With a good variety of options from which to choose. Jay was helpful and not pushy and provided good guidance differences that we were not familiar with in Town and Country. We would recommend the dealership to others More

I am a returning customer to Hertitage. Russell Troxell sold me my Dodge Mini Van in 2002. Russell was very helpful and friendly and made the overall transaction very smooth. For the last few months I have sold me my Dodge Mini Van in 2002. Russell was very helpful and friendly and made the overall transaction very smooth. For the last few months I have had my eye on a Jeep Wrangler. I saw the one I wanted at Hertitage. I came home and looked it up on line. It was what I wanted so I called Russell. He was again very helpful and courteous. I told him I would like to take a look at it and test drive it. Russell had it ready for me when I got there. After seeing it up close and driving it, I wanted it. I knew what I could fit in my budget and Russell and his team got me there! I am a Jeep owner now and love it! I drove in that night in my Mini Van that Russell sold me 9 years ago, which I am still driving and plan to keep. I told Russell I would be back when the next new car, truck or jeep is needed or wanted! Thanks again Russell for all your help!( And just an FYI my husband purchased his truck at Hertitage in 1994 and he is still driving it!) More

Smooth and seamless sale. Came from out of state due to excellent price on vehicle. Only criticism is that, as a policy, they do not hold vehicles or accept deposits no matter how much intent demonstrated, excellent price on vehicle. Only criticism is that, as a policy, they do not hold vehicles or accept deposits no matter how much intent demonstrated, but I do understand the policy. Just happy it all worked out. Also, extended warranty purchased for good price with thorough explanation. Thanks guys, I love the car. More

I wanted to get a new 2011 Charger to replace my old Charger. Joe showed me the new Charger. It's got it all and Dave got it in my budget. This is the second car I got from Joe. All the guys worked ha Charger. Joe showed me the new Charger. It's got it all and Dave got it in my budget. This is the second car I got from Joe. All the guys worked hard to make this happen. Go to Heritage and ask for Joe Perry. More