Heritage Chrysler Dodge Jeep Ram Owings Mills

I HIGHLY RECCOMEND RUSSELL TROXELL FOR ANYONE WHO IS LOOKING FOR A NEW OR USED VEHICLE. I BOUGHT A USED VEHICLE FROM RUSSELL. I GAVE HIM SPECIFICS I WAS LOOKING FOR IN MY POTENTIAL PURPOSE, AND HE EXC LOOKING FOR A NEW OR USED VEHICLE. I BOUGHT A USED VEHICLE FROM RUSSELL. I GAVE HIM SPECIFICS I WAS LOOKING FOR IN MY POTENTIAL PURPOSE, AND HE EXCEEDED MY EXPECTATIONS WITH THE VEHICLES HE PROVIDED ME TO CONSIDER. HE GAVE ME SEVERAL OPTIONS TO CHOOSE FROM WITHIN THE PRICE RANGE I WAS LOOKING FOR. I WOULD HIGHLY RECOMMEND RUSSELL TROXELL AND THE MILEONE HERITAGE CHRYSLER JEEP DODGE DEALERSHIP TO ANYONE, ESPECIALLY RUSSELL. More

Heritage offered a great price online for a 2010 Challenger SE. I went to the dealer and met George Small. He was very nice. George and the managers at Heritage were able to get me the car I wanted Challenger SE. I went to the dealer and met George Small. He was very nice. George and the managers at Heritage were able to get me the car I wanted with more options, and a better price than other dealers gave me for the basic Challenger SE. They were able to get the monthly payment down to a price that I was trying to stay at. Other dealers basically laughed at me and told me it was impossible..."have you thought about a used car?". It was nice to deal with a staff that made me feel like my thoughts and concerns actually mattered. My only complaint was the car was poorly cleaned inside and out, and since I bought the car at night, I didn't notice until the next day in the sunlight. I would highly recommend Heritage...ask for George Small!! More

This was the best car buying experience we have ever had! Warren was very friendly, informative, and prompt(he did not waste are time like most dealers do). We were not left wating forever and our terms we Warren was very friendly, informative, and prompt(he did not waste are time like most dealers do). We were not left wating forever and our terms were met right away. It was almost too easy as I was prepared for a looooong evening. I would highly recommend Wareen and MileOne Heritage Chrysler Jeep Dodge as a whole to anyone looking for a new or used automobile. More

Warren was very nice and carrying.He realy work so we could get what we wanted.I took the time to deliver the car to us even it was a bit fare away.We would recommend this dealership to friends.It is far could get what we wanted.I took the time to deliver the car to us even it was a bit fare away.We would recommend this dealership to friends.It is fare away from us so it is not going to be convenient to bring the car for services. More

I have recently purchased a new 2010 Jeep Wrangler Unlimited at Heritage AutoPark. During the course of my research and contact with Warren, I was very pleased with every aspect of his professionalis Unlimited at Heritage AutoPark. During the course of my research and contact with Warren, I was very pleased with every aspect of his professionalism and thorough manner. Warren's positive demeanor and integrity played a large part in my decision to choose Heritage for my purchase. I highly recommend Heritage if you are in the market for a vehicle purchase. R.S. More

Our salesman could not have been more helpful and friendler. He went out of his way to make sure we got the truck that we wanted and made sure we had a good time doing it. Not all of the sales people friendler. He went out of his way to make sure we got the truck that we wanted and made sure we had a good time doing it. Not all of the sales people we tried to do buiness with at other stores were as helpful as Warren, some were down right rude and acted like we were inposeing on them. Some would not even look up a truck on thir computer to see if they had the truck in stock or if they could fine the model we were looking for at other stores. Warren took all the time we needed and then some to make sure we got what we were looking for. I will diffentley go back to the Owings Mills store for my next truck. Many thanks to Warren and the staff at Heritage Jeep, R.F. More

I placed a factory order with Warren Sullenger for a 2010 Jeep and was quite pleased with the outcome. I love my new Jeep! Warren was very pleasant to work with, and stayed on top of the order. It took a lit Jeep and was quite pleased with the outcome. I love my new Jeep! Warren was very pleasant to work with, and stayed on top of the order. It took a little longer than expected due to a shortage of parts at the factory, but Warren kept me in the loop and was there to answer any questions or concerns I had. He always responded in a timely manner. I highly recommend asking for Warren, as he is very personable and is very good with customers. I would definitely buy another vehicle from Warren. Car dealerships could use more people like this guy! Keep up the good work! More

Normally when my wife and I visit car dealers we walk away feeling worn out, beat up, worked over and generally not even wanting to go through the process of shopping for cars. The team at Heritage Jeep away feeling worn out, beat up, worked over and generally not even wanting to go through the process of shopping for cars. The team at Heritage Jeep made the experience much more pleasant. And from sales manager to sales consultant to Bus. Manager, they seemed to be working together to get us the best possible deal and for the first time I saw a sales team that made my wife and I feel comfortable. The were very professional yet easy to communicate with. Thank you, Chuck & Lisa Carey New Freedom, PA More

Ed and Ken worked very hard to get me into the suv I wanted. They did not have the color of the Patriot that I wanted and they worked through another dealer and had the car there when I arrived. During wanted. They did not have the color of the Patriot that I wanted and they worked through another dealer and had the car there when I arrived. During the process they both were very respectful and nice. Ken explained exactly what type of loan we had, how long the terms were and he was straight forward with everything. I felt like they did not hold anything back that would affect me. Ed was very friendly and explained everything about the vehicle that I did not know about. He explained in detail the service contract and what it covered. He did not assert himself on my husband and I which I loved. He gave us oportunities to talk things over and I did not feel pressured like I have at other dealers. I would recommend this dealership to my family and friends and I would only refer them to ED and Ken. More

This was by far the best car buying experience I have ever had. This was my 4th purchase in the past five years, two of which it was obvious the sale was only about the dealership making money and not th ever had. This was my 4th purchase in the past five years, two of which it was obvious the sale was only about the dealership making money and not the customers happiness. This however was not the case with MileOne Heritage Jeep. Warren Sullenger was the sales rep who sold me my dream car, a used Wrangler in mint condition. Not only did he make the transaction as smooth as possible, he also took care of my family during the two visits to the dealership. My two year old son was playing with him as if he were family and my one year old son stayed entertained with the pretzels Warren offered. Warren even shared information about his family, showing us pictures and sharing stories of fishing in the bay while we waited for numbers to be crunched. And to speak of the numbers, the numbers were better than I expected and the dealership worked with me on my trade in and reduced the price of the Wrangler to accommodate what I was willing to pay. I walked in with figures in my head and walked out happier than I thought I could be. The after-purchase has been great too. Warren has also called to check up on my family and our new car and to see how we were liking it. This is the type of service car dealerships need, especially in the current economic state we are in. Warren definitely works for his customers and I would recommend him to anyone looking into buying a Dodge, Jeep or Chrysler. The dealership itself was a very nice place and you could tell they take pride in what they do. Another bonus was that this was an actual Jeep dealership with actual Jeeps on the lot. I had visited four other dealerships the week before, none of which had more than 8 Wranglers on the lot. MileOne had plenty for me to choose from and I ended up with the one I wanted and the price I wanted. Do not hesitate to visit this dealership if you are seriously looking into purchasing a vehicle. God forbid if anything happens to my Wrangler, but if it does, I know exactly where and who I will be purchasing my next one from. Although I miss my Jeep Patriot I traded in, I know its next owner will be more than happy with the quality of the vehicle as well as the buying experience MileOne Heritage will offer. Thanks again Warren! Find a good home for my old Patriot. More