Heritage Chrysler Dodge Jeep Ram Owings Mills

What can I say, Jared made me a believer in car salesmen again. I never had such an easy, no hassle, no pressure car buying experience in my life. Jared went the extra mile literally to help me in Hanover P again. I never had such an easy, no hassle, no pressure car buying experience in my life. Jared went the extra mile literally to help me in Hanover Pa. if you don’t go to Jared, you’re missing out!! More

This was the best car buying experience I've ever had!! It was clear early in the process that Ken was not in a hurry to simply make a sale. He was truly focused on what I was looking for and what my needs It was clear early in the process that Ken was not in a hurry to simply make a sale. He was truly focused on what I was looking for and what my needs were. He was very patient throughout the process, and spent a lot of time making me feel like I was his only customer the entire day (even though I was not). I will recommend Ken to all of my family and friends! More

Overcharge for service I have been a customer of heritage since 1999, have purchased four vehicles from them. I bought my jeep Cherokee 2016 in August 20 16, and have 53550 I have been a customer of heritage since 1999, have purchased four vehicles from them. I bought my jeep Cherokee 2016 in August 20 16, and have 53550 miles on vehicle. My engine light came on and I took my jeep to be serviced. Parts were 139.75 and labor was 659.73. The manager told me they took off 200.00 .He told me he had to pay for overhead and mechanics and the people that moved cars ,the tea coffee and water customs used even though I told him that I had purchased four cars from them and always bought them back there for service. Oh my husband also takes his jeep for service there since 2008. The manager John told me that my advisor took too much money off and he would be talking to him. They had to change thermostat and add antifreeze, I just do not see price. Oh yeah I heard this jeep has this problem a lot. When Robert Rivenbark worked here he was excellent. More

John was honest and followed through with everything he said he would do. I’ll be back again for my next car. Thanks for a great experience. said he would do. I’ll be back again for my next car. Thanks for a great experience. More

Great customer service....the time from me getting to the dealership and the time it took for me to leave with a new vehicle was very quick an satisfying. dealership and the time it took for me to leave with a new vehicle was very quick an satisfying. More

Knowledgeable and will work with you Tim was a pleasure to work with, very relaxed. Listened well and answered all the questions I had in detail. Stepped through the vehicle in detail, le Tim was a pleasure to work with, very relaxed. Listened well and answered all the questions I had in detail. Stepped through the vehicle in detail, leaving nothing unturned. Overall fairly easy sale! More

John was great, honest and thorough. He truly wanted to help us find a car that would work within our desired guidelines. He did a fine job delivering the car we wanted that very day! Thank you John for yo help us find a car that would work within our desired guidelines. He did a fine job delivering the car we wanted that very day! Thank you John for your time and care! More

Always amazing This is the second vehicle we have purchased via Heritage, and the experience has been amazing each time. Every staff member is helpful and willing to This is the second vehicle we have purchased via Heritage, and the experience has been amazing each time. Every staff member is helpful and willing to do whatever it takes to make you feel comfortable and at ease. I highly recommend! More