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Heritage Chrysler Dodge Jeep Ram Owings Mills
Owings Mills, MD
1,520 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,520 reviews
June 20, 2019
Someone in Your Corner John truly cares about his customers. He listened to my needs, provided me with options, and delivered when other dealerships couldn't. He is amazing! John truly cares about his customers. He listened to my needs, provided me with options, and delivered when other dealerships couldn't. He is amazing! More
by heturner80
Employees Worked With
John Ferraiuolo
June 19, 2019
They worked hard to earn my business. They wanted my business and continue to work on the deal to make it a win/win for both of us. Everyone was very friendly and professional. They earned They wanted my business and continue to work on the deal to make it a win/win for both of us. Everyone was very friendly and professional. They earned my business. More
by Ed
Employees Worked With
Jared Wright, John Ferraiuolo, Tony Pozderac
June 19, 2019
Jared was the best! Jared was extremely accommodating, friendly, and easy to work with. That, combined with the excellent price on my vehicle, made the car buying so much Jared was extremely accommodating, friendly, and easy to work with. That, combined with the excellent price on my vehicle, made the car buying so much easier. More
by Al Coley
Employees Worked With
Jared Wright
June 19, 2019
EXCELLENT Salesman, POOR Customer Service I bought a 2019 Jeep Cherokee in January of 2019. I was trading in my 2008 Chevy Silverado which I loved, but it was time to move on. My salesman was I bought a 2019 Jeep Cherokee in January of 2019. I was trading in my 2008 Chevy Silverado which I loved, but it was time to move on. My salesman was Jon Berenson and he was phenomenal honestly. Courteous, kind, he made every effort to get me into a vehicle I was comfortable with and we did just that with this Cherokee. After a month, I noticed that what I thought was an abnormality in the stitching of ther steering wheel was actually the coating on the wheel itself peeling and flaking off. I immediately took the vehicle to the dealership and they said they's order another wheel, as this was clearly just a defect in the wheel. I've gone back every month around the 15th of the month just to check on the status because I never have received a call, email, nothing. It is now June 18th and still nothing, I have reached out to my lawyer and am considering legal action More
by RHarris
Employees Worked With
Jon Berenson
June 18, 2019
Quick and honest service They were Easy to work with and honest. They were in time and did exactly what they said. It is something that is appreciated. Thank you They were Easy to work with and honest. They were in time and did exactly what they said. It is something that is appreciated. Thank you More
by BobGeorge
Employees Worked With
Jared Wright
June 17, 2019
Amazing! The service here was excellent and the writers in the express lane are very friendly and easy to talk to. Overall i would reccomend this dealership. The service here was excellent and the writers in the express lane are very friendly and easy to talk to. Overall i would reccomend this dealership. More
by Batman
Employees Worked With
Dajour Durrant , Jeff Mech, Cece Murphy
June 17, 2019
Fantastic as always Jared is one of the best salesman that I have met . I will keep buying from him and reconnect him to my freinds .buy a car from Jared I did many times Jared is one of the best salesman that I have met . I will keep buying from him and reconnect him to my freinds .buy a car from Jared I did many times More
by richard.juanteguy
Employees Worked With
Dale DeSombre, Jared Wright, Tony Pozderac, Jeff Mech
June 15, 2019
New Dodge The dealership here was An amazing experience. I would definitely recommend buying your cars from Heritage in OwingsMills, MD. Russell and Justin we The dealership here was An amazing experience. I would definitely recommend buying your cars from Heritage in OwingsMills, MD. Russell and Justin were wonderful during this whole experience! Thanks Guys! More
by Britney
Employees Worked With
Al-J.T. Russell
June 14, 2019
Amazing service Went in to just looked and John was so attentive that I left after purchasing a new van. I love the fact that he listened to my needs, wants, and my f Went in to just looked and John was so attentive that I left after purchasing a new van. I love the fact that he listened to my needs, wants, and my family style and was able to put me with the best vehicle for us. More
by Kladams18
Employees Worked With
John Ferraiuolo
June 12, 2019
Great car buying expieriance John was the best salesman i have ever had. He made us very comfortable and made sure we knew everything we could before we even made our purchase. he John was the best salesman i have ever had. He made us very comfortable and made sure we knew everything we could before we even made our purchase. he was very honest and open with us and our situation. he and the staff worked hard to help us get the perfect vehicle for my family needs. More
by tcnewram1500
