Heritage Chrysler Dodge Jeep Ram Parkville

Brian Perry Was Awesome! I contacted Heritage after a bad experience at another Dodge dealer. I spoke Brian about a car on the lot and inquired about adding options to it. I contacted Heritage after a bad experience at another Dodge dealer. I spoke Brian about a car on the lot and inquired about adding options to it. Brian explained they could do it and offered another way to get me into the car I was looking for. He found a car that fit my wants perfectly and made an offer that I could not refuse. My whole sale process was done by phone and email.. Brian was very friendly and extremely professional. I would highly recommend Heritage and Brian. Brian even offered to pick me up at my house and bring me to the showroom due to being single and not having a trade-in. Picked the car up today and the process was simple and efficient. Time spent in at the dealer was a little over and hour. Brian did a great job going through the car and even connected my cell phone to the car through Blue Tooth. I apologize for not remembering the gentlemen who did the sales paperwork. He was extremely friendly and professional as well. More

Mike was instrumental My situation in this car purchase was not usual at all. I traveled 1.5 hours from another state to get to this car and I had a car rental that needed My situation in this car purchase was not usual at all. I traveled 1.5 hours from another state to get to this car and I had a car rental that needed to be returned and I had to be out by noon. Granted I didn’t make the noon deadline, but that was my fault for leaving my bag in the rental car. Mike tried to move heaven itself to get this deal done in time and on budget for me and I would highly recommend him to anyone. More

Great overall experience Brian Perry was great. He was friendly, low pressure, honest (unlike past salesman I have worked with), and flexible with my work schedule. He got me Brian Perry was great. He was friendly, low pressure, honest (unlike past salesman I have worked with), and flexible with my work schedule. He got me the exact Jeep I wanted and made the process as easy as possible. He even took the time to show me some of the features of my new vehicle that I did not know about. This dealership is my favorite Jeep dealership in terms of general transparency and attitude of all employees. I would definitely buy here again for my next vehicle. More

Great service! Rodger helped my boyfriend and I get a great, reliable winter car at a price we could afford. He was patient and kind and we really appreciated the wo Rodger helped my boyfriend and I get a great, reliable winter car at a price we could afford. He was patient and kind and we really appreciated the work he put in to help us! More

No pressure sales and great customer service This dealership is easy to work with and friendly, knowledgeable staff. I liked the no pressure sales approach that Rodger Shea provided so I could lo This dealership is easy to work with and friendly, knowledgeable staff. I liked the no pressure sales approach that Rodger Shea provided so I could look around and just ask questions until I found the can I wanted. I was also able to get a lower interest rate than my credit union! : ) More

Great sales experience! Rodger found the exact Jeep I wanted and worked with the Finance Manager to get me a deal I didn't even think was possible. He even went the extra m Rodger found the exact Jeep I wanted and worked with the Finance Manager to get me a deal I didn't even think was possible. He even went the extra mile to drive to D.C. to have paperwork signed the same day to ensure I could drive home with my new vehicle that day. He is knowledge, friendly, and easy to work with. I highly recommend anyone looking for a new Jeep (or other car) to work with Rodger! More

Good price, good service at the dealership We had a good experience at the dealership. There were some minor scratches that needed repaired on the vehicle, which were taken care of and then Mic We had a good experience at the dealership. There were some minor scratches that needed repaired on the vehicle, which were taken care of and then Michael went out of his way after they were fixed to deliver the vehicle to hour home, which was well over an hour one way- I was amazed by that. Before the purchase, we struggled to communicate with the dealership. Many phone calls and e-mails and texts went unanswered. We were quite frustrated and had to go out of our way to make this deal happen. We got a good price and that is why we dealt with the frustration. Michael Lanci treated us well, but to get 5 stars the dealership needs to improve their communication. More

Transparent and genuine! Nik was WONDERFUL to work with! He made this process incredibly easy. Transparency is key. From the very beginning, he was extremely honest and straig Nik was WONDERFUL to work with! He made this process incredibly easy. Transparency is key. From the very beginning, he was extremely honest and straightforward, and he made me and my family feel very comfortable through every step. I love my new Jeep Compass, and I'm glad we were able to work with someone who genuinely had our best interests in mind. More

Satisfying Great people easy to work with and willing to make a deal too sell you a car or truck willing to go above and beyond Great people easy to work with and willing to make a deal too sell you a car or truck willing to go above and beyond More

Excellent and honest service I continue to take my vehicles to Heritage because they have always been fair and more than reasonable. I know I can trust that the recommendations I I continue to take my vehicles to Heritage because they have always been fair and more than reasonable. I know I can trust that the recommendations I get back from them are real issues that need to be addressed and not them trying to sell me on unnecessary service. I have already recommended Heritage to several of my friends! More