Heritage Chrysler Dodge Jeep Ram Parkville

the sales person was polite. After the transaction was complete, we were only given one set of keys. As we were leaving we were told that we would have to buy our own second set of keys. This left us di complete, we were only given one set of keys. As we were leaving we were told that we would have to buy our own second set of keys. This left us dissatisfied with the situation.We feel that this should have been discussed before the purchase. We still like the dealer to either make or pay for the second set of keys. More

Nick Brilhart was extremely friendly and helpful. He understood our needs and did everything possible to get us what we wanted (even when there were a few snags). Nick delivered great customer service. understood our needs and did everything possible to get us what we wanted (even when there were a few snags). Nick delivered great customer service. The manager (I that that his name was Bob) and finance people were also very helpful. Great dealership!! Will absolutely go back next time we are in the market for a new car. We will also be telling everyone we know about our experience at MilesOne Heritage Chrysler Dodge Jeep. More

Chad Edwards was very helpful and patient in helping me decide on the type of car I needed. With eight grand children, I needed a larger car and the Town and Country mini van fit my needs. The grand childr decide on the type of car I needed. With eight grand children, I needed a larger car and the Town and Country mini van fit my needs. The grand children love the DVD player and TV. The dealership has a very friendly atmosphere. More

These individuals were willing to work with me as I priced my new Jeep at other dealerships. They delivered on the promised price, one that other dealerships said would not be obtainable. Every detail priced my new Jeep at other dealerships. They delivered on the promised price, one that other dealerships said would not be obtainable. Every detail of my new vehicle was explained to me, and all associates were courteous and professional. A great experience all the way around! More

Mile One was great to work with while I decided on my new Jeep. Both Hal and Nick contacted me with answers to my questions and offers for a great deal and a test drive. We worked out a deal over the inter Jeep. Both Hal and Nick contacted me with answers to my questions and offers for a great deal and a test drive. We worked out a deal over the internet and phone and I only had to show up and do a test drive to close the deal. The day I bought my new Jeep Wrangler Unlimited I only had a short time that morning prior to heading out of town and I really wanted to take my new Jeep. I told Nick my plans and he made sure we hit my deadline and I was able to drive away, pick up my family, and hit the road in my NEW JEEP! Great Experience! I would recommend this dealership and the sales folks to anyone in the market for a new car. More

Initially I went to this dealership because I received a response to an email from Bob Mazurek. Bob basically said "Hello" to us and "Goodbye" and Mike Kidd did the rest. Mike was patient, friendly and ov response to an email from Bob Mazurek. Bob basically said "Hello" to us and "Goodbye" and Mike Kidd did the rest. Mike was patient, friendly and overall very helpful. Waiting times for different things were a bit long, (waiting for keys to move vehicles to test drive one, searching for the keys needed for the car chosen, and time spent looking for an owners manual for the car purchased--that was no where to be found). Overall, Mike made this a positive experience. More

They were very helpful finding the 2010 Chysler Minvan that I wanted. I appreciate all the work they did to satisfy my requirements. When another uncooperative dealer refused to transfer the vehicle I re that I wanted. I appreciate all the work they did to satisfy my requirements. When another uncooperative dealer refused to transfer the vehicle I requested they did everything they could to get the exact car somewhere else. I gave them other color options and they exceed my request. More

I all ready knew what I wanted which was a 2010 Dodge Caliber. Everyone knows your not Supposed to buy from the first dealership you visit. But they made it hard to pass up. Everyone was nice but the car Caliber. Everyone knows your not Supposed to buy from the first dealership you visit. But they made it hard to pass up. Everyone was nice but the car sold it self. Not to down play how hard everyone worked. Had the car now for a week no problems. More

I needed a new car quickly as I had a horrible car accident.Wanted a Grand cherokee as that was what I had and it saved my life. Brad and Sally found just what I wanted and handled everything so quick accident.Wanted a Grand cherokee as that was what I had and it saved my life. Brad and Sally found just what I wanted and handled everything so quickly and professionaly I couldnt be happier.Everything was explained clearly and I was treated with respect. More

Sally worked for ME from the get-go. She learned what kind of vehicle I needed, various wants and don't wants, and found the car (2011) in another State. Then from our phone conversations, she put that c kind of vehicle I needed, various wants and don't wants, and found the car (2011) in another State. Then from our phone conversations, she put that car on hold for me. She had to hold it a couple of days because I was working with another dealer (closer to home) and I was vacillating between 2010 and 2011 Town and Country. When the local dealer could not find a car for me, I called Sally and said, "You have my car!" She picked it up the next day and drove it by my home for me to see it--we met for the first time in my driveway. I said, "Good." The NEXT day she drove the car to my home completely registered, with tags. She set the automatic garage door openers for me, gave me a tour of the car and I gave her a check. Now that is SERVICE! More