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Heritage Ford

South Burlington, VT

4.9
1,917 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,917 reviews

July 06, 2019

They were awesome My experience was great. I will definitely go back if I ever need another vehicle. The people there were great all nice and cordial. I didn’t spend da More

by Tlavalette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobin
Jul 11, 2019 -

Heritage Ford responded

That's very nice to hear! It's fantastic that you had such a positive experience working with our sales team. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 29, 2019

Great service All the folks I dealt with at heritage were fantastic from the moment I walked in the door. Thank you for getting me in my first new car in 20 years! More

by VTmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Tobin, Christopher Nemes
Jul 11, 2019 -

Heritage Ford responded

That's great to hear! Thank you for posting. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 27, 2019

Car fixed I have always had a great experience at heritage ford. They were able to get my car in and get it done In the time asked. They fixed the problems and More

by laylamae2218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Jun 28, 2019 -

Heritage Ford responded

We appreciate you taking the time to share your thoughts! It's excellent that you've received top notch service from our team. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 26, 2019

Krishna I am leasing an F150. All experiences were excellent. Only comment I would make is that my free yearly inspection took over 75 mins to complete an More

by Lane-O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford, Dylan Krause
Jun 28, 2019 -

Heritage Ford responded

Thank you for posting. It's great to learn that you've had such positive experiences with Heritage Ford. I apologize for the lengthy wait We're very interested in looking into this. If you wouldn't mind sharing your information, please contact me at customerservice@heritagevt.com. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 23, 2019

Service I gave the rating I gave because I felt as though everyone working was kind. Also I felt as though I was helped with understanding all that was happen More

by G223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
Jun 28, 2019 -

Heritage Ford responded

That is very nice to learn. We appreciate you sharing the details. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 22, 2019

Inspection and front brakes They were able to get me an appointment in a very timely manner and when I had to cancel the first appointment they were very courteous and promptly g More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Graham, Shawn Clifford
Jun 28, 2019 -

Heritage Ford responded

Dennis, Thank you for your very nice review! It's excellent that your service visit went so smoothly. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 19, 2019

Repeat Customer We have purchased three Ford vehicles from this dealership. The most recent, a new Escape, was sold by Turner who made the deal run smoothly and effic More

by kmlbvt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turner Ede
Jun 28, 2019 -

Heritage Ford responded

Thank you for your kind words about Turner! We appreciate you posting. Enjoy your new Escape! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 19, 2019

I’ve had great service here I’ve been coming to Heritage for years and their team provides great service. I feel my car is really properly taken care of, and usually pretty quick More

by sbcustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember the names but I’ve had all of the service representatives at different times and all are very helpful., Mike LeClerc, Gary Graham, Shawn Clifford, Ryan Morriseau
Jun 28, 2019 -

Heritage Ford responded

It's wonderful that you've received such excellent service from our team! We appreciate you sharing your experience. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 18, 2019

Amazing! I had Dillon Machavern and he made the process of buying my first new car through Heritage a great experience. He was very helpful with explaining eve More

by Rubyred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Tobin, Dillon Machavern
Jun 28, 2019 -

Heritage Ford responded

Glad to learn you enjoyed working with Dillon! We appreciate you taking the time to share your experience. Enjoy your new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 16, 2019

Awesome This was by far the best experience I’ve ever had a dealer, everybody was great!!!! So polite and caring I would recommend Ford to anyone More

by Parent,J85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Ballard
Jun 28, 2019 -

Heritage Ford responded

Thank you for your recommendation! It's wonderful that you had such an excellent experience with our sales team. We appreciate you sharing your thoughts! Nora Krom Customer Relations Specialist Heritage Automotive Group

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