Heritage Ford

Shawn Was Great I called, told the customers service agent what I needed done and they did everything I asked in a reasonable time. Shawn called to ask a couple ques I called, told the customers service agent what I needed done and they did everything I asked in a reasonable time. Shawn called to ask a couple questions, then told me when the car would be done and it was. Excellent job and my car is running much better. More

Great Service and Clear communication The service team did a great job on my vehicle. They reviewed the work to be performed in a very clear manner. They communicated to me through out th The service team did a great job on my vehicle. They reviewed the work to be performed in a very clear manner. They communicated to me through out the process and completed when they said they would. I also like that they have a team approach where they have a quality inspection by another team member before they declare the job done. This gave me confidence that they weren't just pushing the car out the door. More

Great to do business with I recently bought my third vehicle here and had another great experience with the sales department and also have great experience with the service dep I recently bought my third vehicle here and had another great experience with the sales department and also have great experience with the service department More

Purchase of 2018 Ford Escape Great pleasure working with all at S.Burlington Heritage Ford. Got a great deal on my new 2018 Escape and are very happy with the car. Great pleasure working with all at S.Burlington Heritage Ford. Got a great deal on my new 2018 Escape and are very happy with the car. More

Great customer service and response Wonderful customer service. Responsive and reasonable. I would recommend heritage to anyone looking for service. Friendly fast shuttle driver and gr Wonderful customer service. Responsive and reasonable. I would recommend heritage to anyone looking for service. Friendly fast shuttle driver and great service writer who laughed at my lame jokes More

15,000k check-up Dropped vehicle off the prior night and provided list of items for maintenance action. SUV was ready when promised. The Service Tech walked me thru ea Dropped vehicle off the prior night and provided list of items for maintenance action. SUV was ready when promised. The Service Tech walked me thru each item, future considerations - polite and efficient. More

Ford. F150 Took somewhat longer that anticipated to complete the purchase, but overall, very happy with this dealership. Look forward to see how service goes in Took somewhat longer that anticipated to complete the purchase, but overall, very happy with this dealership. Look forward to see how service goes in the future. More

Great customer service, I will shop here again. I was able to trade in my vehicle for a used one and got exactly what I hoped for with my old vehicle. They paid much more for my trade than Subaru wo I was able to trade in my vehicle for a used one and got exactly what I hoped for with my old vehicle. They paid much more for my trade than Subaru would. More

Happy with the sales person and Sales manager I stopped by on a Saturday to look at new trucks. As it turned out I would not be able to get the payment that I wanted. So no luck. Then on Monday Ed I stopped by on a Saturday to look at new trucks. As it turned out I would not be able to get the payment that I wanted. So no luck. Then on Monday Ede had called to indicate they have a couple of trucks they maybe able to do something. I was driving so said I would call them back. Upon calling back Ede talked with me and the Larry the sales manager got on the phone to confirm the payment and the deal they offered. I was able to get the truck I wanted at the payment I wanted so hats off to Ede and Larry Thank You Brian S. More

Fine service Great service even though the online app had not truly logged my tire change appointment! Wonderful to be squeezed in, especially since I drive in fro Great service even though the online app had not truly logged my tire change appointment! Wonderful to be squeezed in, especially since I drive in from Stowe. More