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Heritage Ford

South Burlington, VT

4.9
1,936 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,936 reviews

October 05, 2017

Great, quick service I dropped off my car for an oil change, requested it be done before 4 p.m., and took an Uber to my office. My car was ready two hours ahead of time an More

by JenN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
Oct 06, 2017 -

Heritage Ford responded

Jen, Thank you for posting! It's excellent that your service visit went so smoothly. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

October 03, 2017

Excellent experience We bought a 2015 Toyota Tacoma and worked with Tyler Armes. Tyler is a wonderful salesman to work with. Very professional, respectful, knowledgeable More

by Jordan23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis from finance was excellent as well., Tyler Armes
Oct 03, 2017 -

Heritage Ford responded

Jordan, Thank you for your kind words about Tyler! It's great that he was so helpful in making the purchasing process go smoothly. Enjoy your truck! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 03, 2017

Pleasant staff Tyler Armes was my salesperson and he was truthful and pleasant. Updating me as needed and addressing my concerns well and following through to make s More

by Mrsmax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck, Tyler Armes
Oct 03, 2017 -

Heritage Ford responded

It's excellent that you enjoyed working with Tyler. We appreciate you taking the time to write a review. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 03, 2017

Great Service! Always fast and gets it right! Shawn and the service team were able to help with a tire valve sensor problem and with minimum and had it fixed in no time! Also had an oil change whi More

by David GNick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck, Adam Rich, Mike LeClerc, Shawn Clifford
Oct 03, 2017 -

Heritage Ford responded

David, It's fantastic to hear about your excellent experience with our service department. Thank you for posting. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 02, 2017

Kevin is the best! Kevin was able to find me exactly was I was looking for for the right price! Very easy to work with and was very helpful with all of the questions tha More

by 491640j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Tobin, Kevin Dowd
Oct 02, 2017 -

Heritage Ford responded

It's very nice to hear how much you enjoyed working with Kevin! We appreciate you letting us know. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 02, 2017

Happy, happy, joy, joy I was treated with respect kindness when I last visited Heritage Ford. The young lady who assisted me was knowledgeable and took the time to counsel More

by Paulvarjak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not known
Oct 03, 2017 -

Heritage Ford responded

We appreciate you sharing your experience with us. It's excellent that you received top notch service during your recent visit. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 01, 2017

No pressure sales team, easy to work with, great service! Tyler Armes is just the most pleasant and friendly, and knowledgeable salesman that we could have encountered. He answered any and all questions we ha More

by Paula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Devoid (Heritage Toyota), Tyler Armes
Oct 02, 2017 -

Heritage Ford responded

Paula, Thank you for your kind words about Tyler! It's fantastic that he provided such top notch service. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 30, 2017

Service My appointment was scheduled within a few days. The vehicle was taken in promptly at said time. It was serviced also a recall was repaired before I h More

by Freddytorringtonct2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
Oct 02, 2017 -

Heritage Ford responded

Freddy, Thank you for posting. It's great that our service department was so efficient and made sure to get that recall covered. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

September 30, 2017

Brake Scraping Took care of removing rust from my rear brake drums that was causing a scraping noise. Saved me the cost of new drums! Nice job! Michael More

by mel2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
Oct 02, 2017 -

Heritage Ford responded

Michael, That's excellent! So glad Gary and the rest of our service team could help you out and save you some money. Thank you for writing a review. Nora Krom Customer Relations Specialist Heritage Automotive Group

September 30, 2017

Awesome! Dylan made the experience so easy. He made sure all I needed was taken care of. I was so great full when they got me a better car for a better deal. L More

by Kpfulmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck, Dylan Krause
Oct 02, 2017 -

Heritage Ford responded

It's fantastic that you liked working with Dylan so much. Thank you for posting a review. Enjoy your new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

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