Heritage Ford

They believe keeping a customer waiting for 2 weeks before they can get a car in is good service. Solution- Sorry. That's what we can offer. before they can get a car in is good service. Solution- Sorry. That's what we can offer. More

As soon as I walked over to the front doors, Corey caught my attention with a friendly greeting and smile. I explained to him my situation about me being without a car and how I needed to leave the lot with my attention with a friendly greeting and smile. I explained to him my situation about me being without a car and how I needed to leave the lot with a car under the right price circumstances. He then said the Ford Focus and the Ford Fiesta are cheap to lease and the focus has been my dream car for awhile now. He immediately guided me to the first Focus on the lot, explained the price, estimated monthly payment for leasing it and all its great features, along with the equipped winter package that was included! We were there for no more than 10 minutes and we were already in the car test driving it. During the transaction, Corey was accurate and professional about discussing the suitable monthly payments for my budget and was quick at getting all the correct information for me. As we waited, I noticed Jaime, the sales manager, went along the desks and approached customers with a handshake, brief conversation and a smile. After my credit check and basic paperwork, I was guided to Steve, the business manager, and we completed the lease and he gave me the run down of the exact monthly payments, the great service I get from Heritage and all the bells and whistles with being a customer at Heritage! My first time leasing and owning my very own car at 22 years old and I had a great experience. Heritage Ford was the first dealership I had in mind and visited and I left a very happy girl! You will not be disappointed with this customer service and its great employees! More

Time and time again when we are looking to purchase a new vehicle for both business and personal use we can count on Paul to give us the best deal possible!! For the past several years we have purchased many vehicle for both business and personal use we can count on Paul to give us the best deal possible!! For the past several years we have purchased many new vehicles from Heritage Ford and are very pleased with the service we have received from Mr. Paul Thibault in commercial sales. It only takes one call to Paul and he is able to get us the vehicle we are looking for and the deal is closed. To name a few 2013 F550 box truck, 2011 F250 pickup, 2008 F150 pickup, 2007 F150 pickup, 2007 F350 box truck, 2009 E250 van, 2011 Transit Van, 2011 Escape, 2012 Explorer, 2013 Explorer, 2013 Mustang, 2008 Toyota Prius. If you are looking to purchase a Ford and want exceptional service and the best deal around call Paul Thibault at Heritage Ford!! Very happy customers, Bill and Jessica More

Had an issue with my 2012 Ford Explorer with both the transmission and brakes. Brian made sure that all repairs were covered under warranty. Very thankful for the exceptional service received. All was re transmission and brakes. Brian made sure that all repairs were covered under warranty. Very thankful for the exceptional service received. All was repaired in a timely manner and the vehicle was again running like new. More

I went in when my car was dying, and I had no idea what I wanted. Ben helped me find a great price on a lease, and was super informative. They also helped set me up with an even better price because I was a wanted. Ben helped me find a great price on a lease, and was super informative. They also helped set me up with an even better price because I was a college student. Ben was super friendly and got me in a 2013 Ford Focus that I love and has been nothing but reliable thus far. Everyone in the dealership was always friendly, and helpful when we needed it. I'm glad I went through Ford and had such a great experience getting my new, awesome car! More

The attention to detail and friendliness of the service staff was excellent. State inspection and service was done in a very timely manner! Very service minded and very professional treatment. I felt ve staff was excellent. State inspection and service was done in a very timely manner! Very service minded and very professional treatment. I felt very comfortable that the work was done very well. More

I brought my truck to the HERITAGE COLLISION CENTER for repairs following a bad traffic accident. In working with, both Mike King and Derrick Van Zyl, on the overwhelming task of repairing my vehicle, I re repairs following a bad traffic accident. In working with, both Mike King and Derrick Van Zyl, on the overwhelming task of repairing my vehicle, I realized that I had made the right decision. Their vigilant attention to detail, exceptional customer skills, and the overall quiet confidence they exuded reassured me time and time again that my truck would soon be "re-newed". The staff was no different in their level of competency: you always got feeling that everyone was on the same page - in knowing who you were, and at what stage your vehicle was at. My truck was returned to me in immaculate condition, and all of the damages restored flawlessly. More

Dealer was very friendly and made getting a new vehicle fun and exciting. I got a great deal on my new car and am happy with the overall experience! fun and exciting. I got a great deal on my new car and am happy with the overall experience! More

I spent months researching the new car I wanted to buy, and when it came down to visiting dealerships and test-driving cars, Heritage Ford was the best experience hands-down. Corey spent a significant amo and when it came down to visiting dealerships and test-driving cars, Heritage Ford was the best experience hands-down. Corey spent a significant amount of time test-driving different vehicles with me, and when I finally found the one I was interested in, he was willing to put in the work to close the deal. From the moment Skip sat down to introduce himself as I was getting ready to leave after my first visit, I knew I would be back to purchase my vehicle from Heritage Ford. Their down-to-earth personalities and genuine customer service had me hooked. Even Steve made all the paperwork seem easy! And to top it all, you can't beat the warranties that come with Heritage Ford vehicles! I'm truly satisfied with my car buying experience at Heritage Ford!!! Thank you, H-Team! More

I was recently in the market for a new car, and checked all the dealerships on Shelburne Rd to find what I was looking for. After scoping out the competition, I decided to go with Heritage. The salesman an all the dealerships on Shelburne Rd to find what I was looking for. After scoping out the competition, I decided to go with Heritage. The salesman and manager I first interacted with were both friendly and knowledgeable. When I came back into the dealership to work with Corey, he was really dedicated to helping me find the right car at a price point within my budget. I had a great time searching for cars and didn't get the same pressured feeling I got at most other dealerships. After I'd finally found the perfect car, Corey and Stephan were awesome about helping me choose the right lease agreement and get all the paperwork in. They were really great and gave me a great price on my trade in. Even after the sale, Corey and the rest of the team at Heritage have always been available to help with any and everything I have questions about. I couldn't be happier with my new Ford and the service I recieved. Thanks guys! More