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Heritage Ford
South Burlington, VT
2,048 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,048 reviews
April 29, 2017
Friendly Service Gary was very friendly and thorough. I appreciated that he added in an exterior wash of the car with no extra charge. Great value all around. Gary was very friendly and thorough. I appreciated that he added in an exterior wash of the car with no extra charge. Great value all around. More
by marknash
Employees Worked With
Gary Graham
April 29, 2017
A word of thanks Today my car has finished its warranty period and it is cruising like a new car (It's a 2015). Sales Consultant Bill LaBonty's work with me through th Today my car has finished its warranty period and it is cruising like a new car (It's a 2015). Sales Consultant Bill LaBonty's work with me through the buying process was professional and above and beyond, especially when I needed support.I had an excellent experience buying this car. Bill made it work. I would go back, for sure. Kudos to Abby for her efficient work in the financial role as well. A proficient team. Thanks, Bill. Thanks, Abby. More
by Mary Beth
April 25, 2017
My experenice They were great to work with and reasonable pricing compared to other dealers. I consider Heritage Ford for another purchase when the time comes agai They were great to work with and reasonable pricing compared to other dealers. I consider Heritage Ford for another purchase when the time comes again.. More
by Albert 1
April 21, 2017
So fast, easy and convenient. AND I got a great car! This was, by far, the best car-buying experience I've had. Kyle was super-helpful and the process was fast and smooth. I love my car. (Charlie M. sol This was, by far, the best car-buying experience I've had. Kyle was super-helpful and the process was fast and smooth. I love my car. (Charlie M. sold me my last Heritage used car a few years back and he was awesome, too!) More
by Drivin'Standard
Employees Worked With
Abigail Heck, Kyle Owen
April 17, 2017
Time for a new car WE WENT TO THE H TEAM JUST LOOKING AND ENDED UP WITH A NEW EDGE. IT WAS A EASY DEAL WITH THEM, BILL WAS NOT PUSHY AND THAT IS A BIG NO NO WITH US, THE WE WENT TO THE H TEAM JUST LOOKING AND ENDED UP WITH A NEW EDGE. IT WAS A EASY DEAL WITH THEM, BILL WAS NOT PUSHY AND THAT IS A BIG NO NO WITH US, THEY ARE OUR NEW BEST DEALERSHIP. KEEP UP THE GOOD WORK AND WE WILL BE WITH YOU FOR LIFE More
by pandl
Employees Worked With
April 14, 2017
Service I go to heritage Ford as I know they keep up with the latest recalls and problems with models that I own and I have always had good service here. I go to heritage Ford as I know they keep up with the latest recalls and problems with models that I own and I have always had good service here. More
by Heritage
Employees Worked With
Shawn Clifford
April 12, 2017
Above and beyond Charlie Moriarty is a true asset to the Heritage dealership! We have bought numerous vehicles through Charlie and come back because of him. I woul Charlie Moriarty is a true asset to the Heritage dealership! We have bought numerous vehicles through Charlie and come back because of him. I would do six stars if I could. More
by Escape
Employees Worked With
April 08, 2017
Low stress The lease on our current car was up and we had many obstacles that would prevent us from obtaining a new vehicle. Bill and Abby worked their magic and The lease on our current car was up and we had many obstacles that would prevent us from obtaining a new vehicle. Bill and Abby worked their magic and made a stressful situation virtually stress free. Thank you Bill and Abby! More
by Rs2212
Employees Worked With
April 04, 2017
Great service. They put in the hours. Having the obstacles I did, didnt make the process easy but Bill and Abby did not give up on me. I walked away with an amazing Fusion Awd ecoboost th Having the obstacles I did, didnt make the process easy but Bill and Abby did not give up on me. I walked away with an amazing Fusion Awd ecoboost that I absolutely love. They walked me through the steps I would need to take and gave me a sense of confidence about the process. I highly recommend Heritage for friends and family as well as the great team I worked with. Thanks again guys! More
by markshark
April 02, 2017
Very fair Granted I bought a used 2013 F-250 sales stuff excellent five stars , Service department five star , I was very nervous heritage had a bad name but Granted I bought a used 2013 F-250 sales stuff excellent five stars , Service department five star , I was very nervous heritage had a bad name but I do have to say they've come a long long way I will be buying a Nother vehicle from them . More
by LST50
Employees Worked With
Kevin Dowd, Celeste DesRosiers
