Heritage Ford

Quick and painless I had a very easy time working with Chad. I told him what I needed and why and he delivered. I would highly recommend working with Chad. I had a very easy time working with Chad. I told him what I needed and why and he delivered. I would highly recommend working with Chad. More

Pleasant and Smooth I was ready to purchase a new car and my husband and I visited many dealerships. The day was getting late and our spirits were growing weary; it looke I was ready to purchase a new car and my husband and I visited many dealerships. The day was getting late and our spirits were growing weary; it looked like we were going to have to make it a multi-day hunt. When we walked into Heritage, Bill made the end-of-the-day smooth and painless. He didn't try to hide the best deal available. I loved how transparent the numbers and paperwork is. Several team members stayed late to be sure I left with a new car. Never once did I feel rushed or hurried out the door. I was not patronized being a woman buyer which I really appreciate. Bill is friendly and it's clear service is his goal, second to sales. I was able to leave in my new focus. Thanks everyone! More

Great service Chad helped me a lot when I was trying to find a new car. He was very nice and made the process easy. I would definitely recommend chad To others try Chad helped me a lot when I was trying to find a new car. He was very nice and made the process easy. I would definitely recommend chad To others trying to buy a new car! More

New car We were recently in a car accident and needed a car very quickly. Corey approached us right off in the parking lot to answer any question we might hav We were recently in a car accident and needed a car very quickly. Corey approached us right off in the parking lot to answer any question we might have. We wanted to look first, alone, and then get information on cars we were interested in. We fell in love with a Explorer Sport and found Corey to talk numbers, Corey was very helpful, knowledgeable and personable. Buying a car can be stressful and a long process, Corey made sure that the deal was done quickly and made us feel relaxed. Corey was upbeat and made sure our needs were being met. We enjoyed our expedience and will certainly recommend Corey and the Heritage Ford team. More

Great Experience at Heritage Ford I recently purchased a 2014 Ford Focus at Heritage Ford in South Burlington and had the pleasure of working with Charlie Moriarty. Charlie was very fr I recently purchased a 2014 Ford Focus at Heritage Ford in South Burlington and had the pleasure of working with Charlie Moriarty. Charlie was very friendly, attentive, and focused on customer service during my new car purchase experience. Charlie made sure all the deal details were covered and I was very happy with his level of service. While at the dealership I also had the pleasure of working with Stephen Lehr and Steve Conners. Both were also very professional. Stephen finished the financial portion of the sale and was very meticulous, professional, and friendly. While at the dealership I also spoke to Patrick Crowley. Although Crowley was not my direct salesperson, he was friendly and made sure I was being helped. While waiting for delivery of my new car, I noticed a few of the little things that make Heritage Ford top notch. While sitting in the waiting area I happened to notice Thomas Ward open the showroom door for a couple coming in to the dealership. I thought that the professional gesture of simply opening the door was top notch and I was very impressed. Again, Charlie was my primary salesman and I was very impressed with his customer service. I would consider coming back in the future and recommending friends to the dealership. I'm very happy with my 2014 Ford Focus SE. More

Outstanding Internet service right down to the signing. David Frink was great to get initial questions done via internet, Charlie Moriarty was great in getting me acquainted with the new Edge Sport and gett David Frink was great to get initial questions done via internet, Charlie Moriarty was great in getting me acquainted with the new Edge Sport and getting me a good deal on the price. More

Need a new vehicle with certain, peculiar restrictions I needed a new vehicle but I had certain restrictions as to the price and reasons for the models I could and could not accept. Chad listened and unde I needed a new vehicle but I had certain restrictions as to the price and reasons for the models I could and could not accept. Chad listened and understood without prying into personal reasons or making the restrictions uncomfortable to discuss. In no time I found myself test driving a vehicle I thought was out of my reach and I thought he had not heard my limitations about price. During the test drive, we discussed the many options and benefits of the vehicle as to my needs to such a point that I became so comfortable with it that I forgot we were on a test drive and felt I was driving a friend around town. That vehicle was an SUV that I thought I never wanted but he knew it would be the perfect vehicle for me. I had to have it at that point. I hate dealing with financing departments and he sensed my worry. He stayed between me and them and did all the leg work to make it happen. I know drive a much better vehicle than I thought I could and am extremely happy with it. He worked with both, myself and the financing department to insure the best chance to meet my financial needs. His professionalism was fantastic. He never got pushy or made me feel like I was just a chance to make a buck. I ended up leasing the vehicle (which I had always swore I would never do) at a much lower price per month than I ever thought possible. I look forward to my next opportunity to deal with Chad again. More

Highly recommend chad Tobin I went to Heritage looking for a used truck and was unsure because I didn't know if it would be worth it to trade mine. Chad took the time to discuss I went to Heritage looking for a used truck and was unsure because I didn't know if it would be worth it to trade mine. Chad took the time to discuss all my options and ended up finding me a Toyota Tundra that I'm really happy with. Great experience highly recommend Heritage and chad. This is our second purchase with him and we trust him completely! More