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Heritage Honda Bel Air
Fallston, MD
4,865 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,865 reviews
March 31, 2023
As always, Outstanding service! !! I like how the system provides the status on your vehicle as it moves forward. Great staff member, especially Nick!! He is very professional and !! I like how the system provides the status on your vehicle as it moves forward. Great staff member, especially Nick!! He is very professional and friendly to the customers. More
by Yong Park
Employees Worked With
Nicholas
March 31, 2023
Usually I don’t leave reviews on anything (let alone a car dealership). However, this is a review I feel like I should have written already. The group at Heritage Honda was nothing but amazing. I came in car dealership). However, this is a review I feel like I should have written already. The group at Heritage Honda was nothing but amazing. I came in from out of state for a vehicle and my sales person Rylee K was great from the very start. As someone who has purchased from dealerships before. I know and understand how annoying and pushy sales person can be. However, my experience was quick and easy compared to many that I’ve dealt with before. She was excellent in letting me know what my options were for protection/warranty for the car I wanted while leaving me with the feeling like the decision was up to me. Mike D also helped me on the finance side, where his explanations were in layman’s terms where even if someone who has never been to a dealership could understand. One of the biggest concerns for one coming over state lines (and those experiencing a dealership for the first time) is “will this trip be worth it”Overall my experience was nothing short of phenomenal and definitely worth it. I was able to come to an agreement on the price, options, finance and everything else that would concern a person. My biggest kudos goes to the management and the sales associates at Heritage Honda. I would recommend a thousand times over, to anyone who is in the market to purchase a vehicle. My only issue was getting stuck in traffic in the Bronx on my way back to New York. Many other dealerships can learn from their tactics; the professionalism is top tier. More
by jayokayy1915
Employees Worked With
Other Employees :
Mike Dowdy, Tyler Sahady, Terri Thompson, André Coleman
March 31, 2023
Tony and Andrew were Fantastic! They were very kind and Friendly and showed a lot of respect.! I will definitely come back and recommend Tony and Andrew! They were very kind and Friendly and showed a lot of respect.! I will definitely come back and recommend Tony and Andrew! More
by Gellman101
Employees Worked With
Tony I
March 30, 2023
I had a great service experience with Tyler H. He took great care of me and got me in and out. We reviewed this current service and future things to be ready at next appointmen. I have used Jeff i He took great care of me and got me in and out. We reviewed this current service and future things to be ready at next appointmen. I have used Jeff in the past. I recommend both of these guys. More
by ebaker
Employees Worked With
Tyler H and Jeff E
March 29, 2023
Not a place for people with challenging credit. Prices on the website are not the same when you come in. Great sales rep! She was very attentive and attempted to help. Finance people were not tran Prices on the website are not the same when you come in. Great sales rep! She was very attentive and attempted to help. Finance people were not transparent in not being able to obtain a loan offer within reason, so there were lots of unwanted surprises. I drove off of the lot with the gas light on. Spent over 15 hours waiting. More
by NONE
March 29, 2023
Richy was very helpful and super friendly. Very much listened to what we needed for my daughter's new car. Although we spent a little more than we wanted to when financing the car , Richy got Very much listened to what we needed for my daughter's new car. Although we spent a little more than we wanted to when financing the car , Richy got us the best deal on a used car. He went above and beyond with making sure we were happy and comfortable with the purchase! More
by bnaylor
March 28, 2023
Thank you for amazing service . Looking a great customer service and amazing deal see Ed. Looking a great customer service and amazing deal see Ed. More
by Prachingt
