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Heritage Honda Bel Air
Fallston, MD
4,868 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,868 reviews
March 18, 2021
I brought in a 2006 Odyssey with more than 240000 miles on it that I had just bought in a private sale. It needed a lot of TLC for issues that were both obvious and not so apparent. Everyone treated me as on it that I had just bought in a private sale. It needed a lot of TLC for issues that were both obvious and not so apparent. Everyone treated me as if I had just bought the top of the line off their showroom floor. I cannot say enough good things about the Service Dept. And I don't want to forget the behind-the-scenes mechanics who probably busted a few knuckles to get me back on the road. Top notch all the way! More
by Pat S.
Employees Worked With
Tony Icenroad, Julie Ament, Chuck Robbins
March 18, 2021
Chuck was a pleasure to work with. He was friendly and answered all of my questions. Told me exactly how much it would cost me in the end so there were no surprises. Worked quickly and even printed me a c answered all of my questions. Told me exactly how much it would cost me in the end so there were no surprises. Worked quickly and even printed me a coupon. Would recommend! More
by Hannah
Employees Worked With
Chuck Robbins
March 18, 2021
Fantastic service. Timely courteous and appropriate. In and out in under 2 hours. Was able to get work done with no interruptions. Honest feedback. Nick was great! and out in under 2 hours. Was able to get work done with no interruptions. Honest feedback. Nick was great! More
by Dave
Employees Worked With
Nick Sloan
March 17, 2021
I can’t say enough about the service I received from Heritage Honda Belair… I passed three other Honda dealerships just to go there because of their professionalism and courtesy. Was in just for a routi Heritage Honda Belair… I passed three other Honda dealerships just to go there because of their professionalism and courtesy. Was in just for a routine service ...was greeted by TONI ...he was wonderful and of course I got to see my favorite service manager Chrissy.....who always goes above & beyond for you. Their work ethics are amazing… Give them a shot you will be pleased with the results. More
by Robin15
March 16, 2021
From the moment I arrived, in fact as I was approaching the front door of the dealership, I was greeted with warmth and delightful humor by Ciara. She, Chris, and Michael answered my many questions with co the front door of the dealership, I was greeted with warmth and delightful humor by Ciara. She, Chris, and Michael answered my many questions with courtesy and thorough professionalism. More
by reifanderson
March 16, 2021
The Dundalk Norris Honda Dealership were great to work with. Very helpful and we got our van for a great price! Nick, our salesman wasted no time getting us the deal we were looking for. with. Very helpful and we got our van for a great price! Nick, our salesman wasted no time getting us the deal we were looking for. More
by fabfive
Employees Worked With
Nick Lott, sales; Paul Donald, Finance
March 15, 2021
I want to thank Dennis Mattheu and Garret Evans for all their help getting me into my Ridgeline. They made sure everything was taken care of so I would enjoy my new ride. their help getting me into my Ridgeline. They made sure everything was taken care of so I would enjoy my new ride. More
by leewheeler1255
Employees Worked With
Dennis Mattheu, Garrett Evans
March 15, 2021
Nick was kind and wonderful so no complaints on customer service or experience, however my left rear window no longer opens/ closes so it seems as though I will need another trip make to Honda .. a bit disa service or experience, however my left rear window no longer opens/ closes so it seems as though I will need another trip make to Honda .. a bit disappointed since I already left the car there for 5 hours. More
by Daniellerosebishop
Employees Worked With
Nick Sloan
March 15, 2021
She is very helpful and patience. And she provided lots of recommendations. That’s all I want to say about the service. I also want to say that the cost for repair recommendations is very pricey. I will g of recommendations. That’s all I want to say about the service. I also want to say that the cost for repair recommendations is very pricey. I will get them done from other repair shops other than the Honda dealer service. More
by Anniewu.home
Employees Worked With
Julie Ament
March 13, 2021
Ciara was very kind, informative and understanding. She helped me find a car that best suited my needs and if I had an issue, for instance my finances, she would accommodate the best way she could. helped me find a car that best suited my needs and if I had an issue, for instance my finances, she would accommodate the best way she could. More
by arichardson292
Employees Worked With
Ciara Saffer
