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Heritage Honda Bel Air
Fallston, MD
4,865 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,865 reviews
June 11, 2020
Thanks Chris for the assistance with the sales quote on a new Honda Odyssey. I called several Honda dealers and no return calls. Chris, promptly returned my call and was ready to discuss the vehicle quote. new Honda Odyssey. I called several Honda dealers and no return calls. Chris, promptly returned my call and was ready to discuss the vehicle quote. Very happy with the communication and pricing. Thank-you Chris. More
by RPS59
Employees Worked With
Chris Schroeder
June 10, 2020
A little pushy, but no more than I would expect They were the first dealership I contacted when I was looking to purchase a car. They were a little too insistent for my taste. As a first time buyer, They were the first dealership I contacted when I was looking to purchase a car. They were a little too insistent for my taste. As a first time buyer, I didn't feel like I was put at ease. To be fair, they were not especially rude either. Average. More
by mmichaelyoo
June 09, 2020
Scott Cheuvront at the service desk was extremely professional and courteous. He recommended work in accordance with the manual and is obviously well versed in the operation and service requirement professional and courteous. He recommended work in accordance with the manual and is obviously well versed in the operation and service requirements of my Ridgeline. The technician (Blaine Peters) reinforced Scott’s recommendations and detailed what was done. Excellent staff and service! More
by Pdlpshr6
June 09, 2020
I recently purchsed a 2019 civic sport from heritage honda bel air. The sevice and support exceeded my expectaions thanks to my salesman Charles Moore honda bel air. The sevice and support exceeded my expectaions thanks to my salesman Charles Moore More
by Sandy
Employees Worked With
Charles Moore, Mike Dowdy
June 08, 2020
I visited the dealership yesterday to have my Ridgeline serviced. I was quickly greeted by employees that were all wearing masks and practicing social distancing. Everyone was friendly and helpful and, my serviced. I was quickly greeted by employees that were all wearing masks and practicing social distancing. Everyone was friendly and helpful and, my service was completed in a timely manner. More
by bobhowdoyoulikemenow
June 04, 2020
I made appointment before arrival. Customer representative met me immediately upon arrival. The services were completed in a timely manner. The 27 points were checked and provided status. representative met me immediately upon arrival. The services were completed in a timely manner. The 27 points were checked and provided status. More
by jenchew
Employees Worked With
Charles
June 04, 2020
Jacque was very knowledgeable about all aspects of the vehicles I was interested in and was able to assist me in deciding which would be the right fit for me. His professionalism could not have been more vehicles I was interested in and was able to assist me in deciding which would be the right fit for me. His professionalism could not have been more evident and I would recommend him to anyone looking for an exceptional car buying experience. More
by Susan
Employees Worked With
June 03, 2020
They were very friendly and accommodating. I was in for my first oil change since purchasing my vehicle from them and they were awesome to deal with my first oil change since purchasing my vehicle from them and they were awesome to deal with More
by Sheri.cochran
Employees Worked With
Tony icenroad , Scott Cheuvront
June 03, 2020
Oil Change Very Good service. No problems. Handled in a good time. Ssrvice manager is very nice and friendly. We would come back for more service in the future, Very Good service. No problems. Handled in a good time. Ssrvice manager is very nice and friendly. We would come back for more service in the future, More
by charles
Employees Worked With
Scott Cheuvront
June 02, 2020
The mechanical service was good, and on time. Unfortunately, they contract out car detailing to people who take a long time, & don't do a complete job. The service manager did get after the reta Unfortunately, they contract out car detailing to people who take a long time, & don't do a complete job. The service manager did get after the retailer & force them to actually do the job they were paid to do. More
by James
