Heritage Honda Bel Air

Joe was very helpful, he guided us very well throughout this long process of purchasing a new car. this long process of purchasing a new car. More

After a very frustrating experience purchasing a vehicle online, working with Heritage Honda Bel Air was a breath of fresh air. It felt great to sit down with real people, ask questions, get straightforward online, working with Heritage Honda Bel Air was a breath of fresh air. It felt great to sit down with real people, ask questions, get straightforward answers, and know exactly who to call if I needed help. Joe Grapes was excellent throughout the entire process. He was patient, professional, knowledgeable, and never made me feel pressured. He took the time to explain everything clearly and helped me find the right vehicle for my needs. Chris Schroeder, the sales manager, was also outstanding. I was especially impressed when he personally called after the sale to thank me for my business and make sure everything was going well with my Accord. That level of customer service is becoming rare and was greatly appreciated. The entire team at Heritage Honda Bel Air treated me with respect and professionalism from start to finish. Purchasing a Certified Honda through a local dealership gave me far more confidence and peace of mind than my previous online car-buying experience. I left feeling valued as a customer and confident in my purchase. I highly recommend Heritage Honda Bel Air, Joe Grapes, and Chris Schroeder to anyone looking for an honest, professional, and customer-focused dealership experience. More

Great deal ship everyone was polite especially Alec who was top tier and amazing throughout the process. was top tier and amazing throughout the process. More

Tim Clark was awesome. He made the car purchase process seamless and easy. He’s great with customer care and support. He made the car purchase process seamless and easy. He’s great with customer care and support. More

Justin is so knowledgeable. He was easy to talk with and made the buying process so nice!! He was easy to talk with and made the buying process so nice!! More

Working with Joe was truly an exceptional experience from start to finish. He was knowledgeable, professional, and incredibly patient throughout the entire process. No matter how many questions we had, Joe t start to finish. He was knowledgeable, professional, and incredibly patient throughout the entire process. No matter how many questions we had, Joe took the time to answer each one thoroughly and ensure that we fully understood every step along the way. Purchasing a new vehicle can often feel overwhelming, but Joe made the entire experience smooth, straightforward, and stress-free. He carefully walked us through every aspect of the process, explained all of our options, and made sure we felt comfortable and confident with every decision being made. His attention to detail and commitment to customer satisfaction were evident in every interaction. What stood out most was Joe’s outstanding communication. Between visits, he remained responsive, kept us informed, and was always available when we needed assistance or clarification. He consistently went above and beyond to make sure our needs were met and that we were completely satisfied before we drove away. The entire experience exceeded our expectations, especially considering that purchasing a new vehicle was not something we had originally planned to do. Thanks to Joe’s professionalism, honesty, and dedication, what could have been a stressful situation turned into a positive and enjoyable one. We are extremely grateful for his help and would highly recommend him to anyone looking for a seamless and customer-focused vehicle-buying experience. More

Caleb was a good sales rep. Get a good job even though I spent 4 to 5 hours with him I wasn’t bored and in time he’ll be one of your top salesman so you got a good man here now Get a good job even though I spent 4 to 5 hours with him I wasn’t bored and in time he’ll be one of your top salesman so you got a good man here now and he got my money. Thank you. More

Asher is very kind enough to give us all the information required I was able to make deal by trading my existing vehicle. required I was able to make deal by trading my existing vehicle. More

Justin went the extra mile helping me find my CRV today. Thanks Justin you were awesome! Thanks Justin you were awesome! More

Justin did an amazing job showing and explaining the car i was interested in. Definitely will be buying cars with him in the future. i was interested in. Definitely will be buying cars with him in the future. More