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Heritage Honda Bel Air

Fallston, MD

4.9
4,866 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 4,867 reviews

February 27, 2020

We would like to thank Jacque for all he did to help us into a new Civic. He was professional,knowledgeable,personable and friendly. Great More

by Addie
Recommend Dealer
Yes
Employees Worked With
Jacque Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2020 -

Heritage Honda Bel Air responded

Addie, thank you for your feedback. We're thrilled you found Jacque and our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

February 27, 2020

My service with this dealership was very fast, fixed my problem, and had me on my way in no time. The service rep was very courteous. More

by Pat
Recommend Dealer
Yes
Employees Worked With
Scott Cheuvront
Feb 28, 2020 -

Heritage Honda Bel Air responded

Pat, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

February 27, 2020

Quick and friendly service staff. Had oil change and car wash. Advised that front brakes may need to be service next visit. I am not sure of persons name but I think it was the name I checked below. More

by Ruthie
Recommend Dealer
Yes
Employees Worked With
Scott Cheuvront
Mar 01, 2020 -

Heritage Honda Bel Air responded

Ruthie, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help! We hope you have a great day!

February 26, 2020

Chuck did a great job getting me signed in and sending my car off for service. The service was completed in less time than promised. More

by Patrick8779
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck
Feb 28, 2020 -

Heritage Honda Bel Air responded

Patrick, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

February 26, 2020

Excellent Customer Service We purchased a new Honda Ridgeline in July of 2019. This was our first Honda and Sheila was very informative and patient with our questions and errati More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanislav Kovachki, Sheila Nesbit
Feb 28, 2020 -

Heritage Honda Bel Air responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Jp. Thank you and we hope to see you again!

February 25, 2020

I received great service in less than two hours. The staff was very friendly, and the waiting area was nice. I also received a free car wash. More

by Honda Customer
Recommend Dealer
Yes
Employees Worked With
M. Weatherman
Feb 26, 2020 -

Heritage Honda Bel Air responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Heritage Honda Bel Air as your first choice for service!

Feb 26, 2020 -

Heritage Honda Bel Air responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Heritage Honda Bel Air as your first choice for service!

February 25, 2020

Great service, very friendly and accommodating staff. I would definitely bring my vehicle in again for service. They went above and beyond to make sure everything was right for me. More

by Dbrown5520
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Feb 26, 2020 -

Heritage Honda Bel Air responded

Dbrown5520, we're so glad that we were able to go above and beyond your expectations! Thank you so much for choosing Heritage Honda Bel Air as your first choice for service!

February 24, 2020

Ripe off. Worst place ever they told me it was my starter but it was just my battery again g issues they misdiagnosed it it’s a shame that they think they can ripe people off. More

by Jh1520
Recommend Dealer
No
Employees Worked With
Mike
Mar 04, 2020 -

Heritage Honda Bel Air responded

Thank you for stopping in at Heritage Honda Bel Air. We value all of our customers’ insight and sincerely apologize you were disappointed with your visit to our dealership. We take great pride in providing honest, reliable and transparent services, as well as a positive experience, and would appreciate the opportunity to rectify any missteps. Our Service Manager, Chrissy Frankos, would like to speak with you to further discuss the situation and address your concerns as soon as possible, but is unable to locate your contact information based on your DealerRater username. At your earliest convenience, please contact Chrissy directly at cfrankos@mileone.com or 410.698.0060 so that we can restore your faith in our dealership and ensure your experience is consistent with the high standards that match our reputation. Again, thank you for your valued feedback and we look forward to speaking with you soon.

February 20, 2020

Good service and friendly only problem was waiting longer then expected. Salesman apologized and explained why so it wasn’t too much of a problem More

by Hugh. Ward
Recommend Dealer
Yes
Employees Worked With
Sloan
Feb 25, 2020 -

Heritage Honda Bel Air responded

Ward, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Bel Air!

February 19, 2020

Great one day service, from phone call to reception to service and out the door, two hours max. Tony is a great service rep who takes the time to tell you everything you need to know about whatta going o More

by HR-V lease
Recommend Dealer
Yes
Employees Worked With
Tony
Feb 25, 2020 -

Heritage Honda Bel Air responded

Thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Bel Air so helpful. Safe travels!

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