Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Honda Bel Air
Fallston, MD
4,868 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,868 reviews
December 30, 2019
They were time, efficient, explained things well. They were able to give a time they would be finished and were even finished a bit ahead of schedule. were able to give a time they would be finished and were even finished a bit ahead of schedule. More
by cnelson1958
Employees Worked With
Charles Robbins
December 28, 2019
Nice and very clean waiting area and very good service and very quick service i enjoy coming here for service the people are always courteous and friendly and very quick service i enjoy coming here for service the people are always courteous and friendly More
by Williamp206
Employees Worked With
Scott Cheuvront
December 25, 2019
Honda Service alignment Christina's customer service was great, the service was on promised time ,the new waiting area was nice an comfortable,overall the service was good Christina's customer service was great, the service was on promised time ,the new waiting area was nice an comfortable,overall the service was good More
by Andre Perndreca
Employees Worked With
December 24, 2019
This was my first visit/oil change on my new car that I had purchased from Heritage. Melissa was very nice and very professional. I did not have to wait long and the free car wash was a nice touch. Great j had purchased from Heritage. Melissa was very nice and very professional. I did not have to wait long and the free car wash was a nice touch. Great job! More
by Rachel & Rick
Employees Worked With
Melissa Stillwagon
December 24, 2019
It was a great day to come in. It was quiet and the service people took me right away. My car was done quickly and the service people were friendly and very helpful. service people took me right away. My car was done quickly and the service people were friendly and very helpful. More
by dansuep
December 23, 2019
I bought a Civic in October. When I go to turn the AC on for the first time in May- it didn't work. Took it to the dealership and they told me to pound sand because it was out of warranty. Y1234 refriger for the first time in May- it didn't work. Took it to the dealership and they told me to pound sand because it was out of warranty. Y1234 refrigerant is about 700 dollars for a 10 lb jug and the special tools requires to service it yourself run about $380. Seeing as how none of the 22 dealerships I called service 1234 yet, and due to the lack of funds- I spent the entire summer driving 4 hours a day with no AC. After the class action lawsuit currently underway kicked up- Honda sent out a recall...A month ago. I get the AC fixed and ask for a simple apology for the pain in the xxx this has been- and they can't even get the gull to call me and do so. More
by Collinsworthfamily99
Employees Worked With
Other Employees :
Scott Cheuvront, Bridget Alloway, Andrew Miller
December 23, 2019
Trevin Dayne was extremely knowledgeable and professional in handling our purchase of a new Honda Pilot. He was very patient and personable. When we purchase again, it will definitely be with Trevin! in handling our purchase of a new Honda Pilot. He was very patient and personable. When we purchase again, it will definitely be with Trevin! More
by Linda Tomarchio
Employees Worked With
Trevin Dayne
December 23, 2019
Good service, was knowledgeable when recommending Maintence services for my car, was a pretty quick wait time for my oil change. Would recommend service to someone Maintence services for my car, was a pretty quick wait time for my oil change. Would recommend service to someone More
by Katie1234
Employees Worked With
Scott Cheuvront
December 18, 2019
Timely service while waiting in comfortable area. Hot coffee or tea and water self-service available. Work areas and WiFi in waiting area for use. coffee or tea and water self-service available. Work areas and WiFi in waiting area for use. More
by Jul
Employees Worked With
Michael weatherman
