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Heritage Honda Bel Air

Fallston, MD

4.9
4,873 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 4,873 reviews

October 30, 2019

I found the dealership advanced from a technical standpoint and the staff very professional and helpful. The experience was very comfortable as I waited in the customer area and the work was done ti More

by Phoenix Ernie
Recommend Dealer
Yes
Employees Worked With
Keenan Davis- Advisor. He was 5 stars. Excellent employee
October 29, 2019

Very welcoming staff. Superb service. Excellent amenities for customers waiting in their lounge. Great looking facility to service one’s vehicle. Has pick up and drop off shuttle service. More

by Harford County Customer
Recommend Dealer
Yes
Employees Worked With
Michael Weatherman - SERVICE ADVISOR
October 29, 2019

The car was ready quicker than they estimated. The waiting area is huge and neat. The advisor was excellent, he explained everything to me ahead of time. More

by ToddX
Recommend Dealer
Yes
Employees Worked With
Dennis Mattheu, Scott Cheuvront
October 28, 2019

I would highly recommended Heritage Honda Bel Air.The I would highly recommended Heritage Honda Bel Air. The staff are very welcoming and professional. A go to for all your service and sale needs!! More

by Aries77
Recommend Dealer
Yes
Employees Worked With
Charles Robbins
October 25, 2019

Fast , friendly and very helpful. They did more to meet my price. Service was fast and thorough. Even got a no hassle car wash! I was very much impressed with the service attendant and More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanislav Kovachki, Scott Cheuvront
October 25, 2019

Very disappointed Was trying to purchase a used car with cash. They didn't agree with the price and kept trying to get me to come in when I (repeatedly) said CASH was More

by bkilgore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Miller
Nov 14, 2019 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Heritage Honda Bel Air. We appreciate all of our customer’s feedback, and apologize your experience was less than positive. Our goal is to meet then exceed the expectations of all our customers and are disappointed this did not occur. Also, we appreciate you taking the time to speak with our General Manager, Andrew Miller, regarding the situation. If you would like to further discuss or have any additional questions, please contact Andrew at andrewmiller@mileone.com or 410.698.0024 and he will be happy to assist. Thank you.

October 23, 2019

Oil change and to change the interior light bulb. I went in for oil change and to change interior light bulb. Truck was perfect going in, but came out with check engine light on. More

by nomso
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christina Frankos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick, Scott Cheuvront, Bridget Alloway
October 23, 2019

37500 Maintenance Service was prompt when entering service bay. Requested service was reviewed, additional service was recommended and reviewed and after service tech i More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Weatherman
October 22, 2019

Recall Took my car in for a recall notice. Was able to set up appointment at day and time I needed. Took 2 hours. Picked up when it was done. Service people More

by Ellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bridget Alloway
October 18, 2019

Super PRO Service Advisor Nick Ruth is super professional and friendly service advisor. The new service building is awesome, very spacious waiting room with the usual honda ame More

by Lito D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK RUTH
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