Heritage Honda Bel Air

The service rep was great and very accommodating. There was a problem with the work, however, and I need to go back, which is frustrating. was a problem with the work, however, and I need to go back, which is frustrating. More

Heritage Honda does a great job at providing quality service to the customer. My only suggestion would be to improve internal communication between customer representatives. service to the customer. My only suggestion would be to improve internal communication between customer representatives. More

Charles Robbins provided me with great customer service. He informed me of the status of my vehicle and any updates as soon as anything changed and he was very detailed in answering any questions or concern He informed me of the status of my vehicle and any updates as soon as anything changed and he was very detailed in answering any questions or concerns I may have had. Charles Robbins represented Heritage Honda in a very professional manner in the way he conducted himself while my vehicle was getting serviced and I would reccomendation anyone to ask for him. More

Excellent experience with Heritage Honda of Bel Air service department and Scott Cheuvront as my service advisor, on 11/9/19. Scott was lovely and my Pilot was finished up quickly. Thank you! service department and Scott Cheuvront as my service advisor, on 11/9/19. Scott was lovely and my Pilot was finished up quickly. Thank you! More

Just sent but was not done. The experience at the dealership is better than this app. I liked my visit and the service rep could not have been better dealership is better than this app. I liked my visit and the service rep could not have been better More

I purchased a car today Andre was a awesome rep I did not feel any pressure at all he is very knowledgeable and friendly I would recommend him to anyone that is looking for a car. feel any pressure at all he is very knowledgeable and friendly I would recommend him to anyone that is looking for a car. More

Very helpful, knowledgeable. In and out in no time . Waiting area very nice. Clean and very nice. Scott was very friendly and knew his stuff Waiting area very nice. Clean and very nice. Scott was very friendly and knew his stuff More

I went in knowing what I wanted and Andre's knowledge of the current inventory quickly got me on a test drive. I liked the car, but Andre could tell I was hesitant and talked me through what I didn't love a the current inventory quickly got me on a test drive. I liked the car, but Andre could tell I was hesitant and talked me through what I didn't love about it (the color) and found something that worked for me in every aspect. This was a great experience with minimal "selling" and more listening to what I wanted and finding solutions. The whole process took a few hours, but they went by quickly with no unnecessary waiting. I was able to drive away that night in my new-to-me car that was freshly detailed, with the assurance from Andre that if I had any concerns I could call him to get it sorted out. I definitely recommend calling the dealership ahead of visiting to make an appointment with Andre to ensure you have an awesome experience like mine. More

Blane Peters is the best! I appreciate the kindness and patience of all the staff I encountered. From the man who met me when I pulled in to the man, Kevin, who finished the paperwork! patience of all the staff I encountered. From the man who met me when I pulled in to the man, Kevin, who finished the paperwork! More