Heritage Honda Bel Air

My service advisor Mr. Nick Ruth was very helpful. The BelAir Honda facility is very modern and the new service area is quite spacious, roomy and conducive to a relaxed waiting period. I have purchase The BelAir Honda facility is very modern and the new service area is quite spacious, roomy and conducive to a relaxed waiting period. I have purchased three Honda vehicles at this dealership and I am always impressed with their informed and professional service staff. More

The work done on my Pilot was done on time/as estimated Recommended fluid change work done well before scheduled time w/o checking vehicle records as it was done under another task. I asked for the engine Recommended fluid change work done well before scheduled time w/o checking vehicle records as it was done under another task. I asked for the engine coolant to be changed when it was done with timing belt change only 10,000 miles previously. Why did Keenan not look at my service history and mention that it was done only 10,000 miles previously. Why would I need it done so soon again? Similarly rear differential fluid replacement was done about 12,000 miles previously. Honda’s maintenance section of owners manual only mentions “Maintenance Minder” to tell me when service is due, not service interval time nor mileage. Thus if service is done early, it would tell me to do that service at a longer service interval than is recommended. Similarly, work done late will be done again at shorter interval than recommended instead of adding mileage and duration time of last service point to generate a revised service point. Very UN-sophisticated. Honda is more advanced than this, I would hope! More

Finished faster than anticipated. Free car wash. Good explanation of services. Really nicely (recently remodeled) waiting area. A bit on the expensive side, but if they continue to do quality work I will explanation of services. Really nicely (recently remodeled) waiting area. A bit on the expensive side, but if they continue to do quality work I will continue to pay. More

My service coordinator (Michael Weatherman) was professional and took the time to answer my questions. I felt taken seriously and not talked down to (which is often the case in many auto repair sho professional and took the time to answer my questions. I felt taken seriously and not talked down to (which is often the case in many auto repair shops) Thanks again for awesome service!!! More

Honda service was fast and professional! I was out at the time I was promised, and my service was done properly. I was very happy. time I was promised, and my service was done properly. I was very happy. More

Beautiful brand new service department!! My service advisor Nick was very friendly and gave me a tour of the new facility. In and out within an hour for oil change, tire rotation and car wash. Highly r advisor Nick was very friendly and gave me a tour of the new facility. In and out within an hour for oil change, tire rotation and car wash. Highly recommend More

My car broke down on Belair Rd, so it had to be towed to Heritage Honda. I met with Kevin a service advisor and he worked my car in on a busy day. They fixed the problem, changed oil,etc and back on the roa Heritage Honda. I met with Kevin a service advisor and he worked my car in on a busy day. They fixed the problem, changed oil,etc and back on the road again. Thanks for fixing my car Heritage Honda. More

Great Service and the staff are pleasant. The setting is nice too i.e., sitting area comfortable for reading or wrking (on laptop) while waiting and complimentary teas and coffee a plus! nice too i.e., sitting area comfortable for reading or wrking (on laptop) while waiting and complimentary teas and coffee a plus! More

I had a great experience with the service department. I brought the car by Saturday and it was worked on when the part came in on Tuesday. On time and always friendly. Kristy gave me a quick appt and Keena brought the car by Saturday and it was worked on when the part came in on Tuesday. On time and always friendly. Kristy gave me a quick appt and Keenan Davis was the service attendant. More

A great experience. Sheila was knowledgeable and honest. She listened carefully to what I was looking for and then delivered! This is the third car I’ve bought from this dealership and I would return again. She listened carefully to what I was looking for and then delivered! This is the third car I’ve bought from this dealership and I would return again. More