Heritage Honda Bel Air

Service Appointment Chuck Robbins was a joy to work with. He listened to what we had to say and together we came up with an action plan for getting our vehicle serviced. Chuck Robbins was a joy to work with. He listened to what we had to say and together we came up with an action plan for getting our vehicle serviced. More

Excellent Sales staff Eduard S. Is very attentive to the customer’s needs, he is very patient and untiringly showed me all the vehicles I wanted to check and offered a test Eduard S. Is very attentive to the customer’s needs, he is very patient and untiringly showed me all the vehicles I wanted to check and offered a test drive to every single one of them despite of the extremely hot weather during my visit, he is very respectful to my decisions, he is not pushy and gives me time to decide and make comparisons making the vehicle search stress free. Thank you for the great customer service! More

NON-WORKING A/C UNDER GUARANTEE. FIXED PROMPLTLY. Scott was very nice, very helpful. I was not scheduled , but stopped in to see if a quick fix was possible. Dealer provided a ride home when I didn't Scott was very nice, very helpful. I was not scheduled , but stopped in to see if a quick fix was possible. Dealer provided a ride home when I didn't want to wait 2 hours. (People already scheduled were getting work done and all mechanics were busy) Waiting for a ride home took awhile, but driver was as pleasant as Scott. 4.95 out of 5 stars! Thanks Honda of Bel Air More

Great service! Scheduled a service online and was in and out within four hours. Exceptionally proficient and accommodating, the Heritage staff know how to get the j Scheduled a service online and was in and out within four hours. Exceptionally proficient and accommodating, the Heritage staff know how to get the job done. More

Service Been leasing my vehicles for years from this dealership. On my 5th lease. Always service with a smile and they get you out fast. Always a pleasure. Been leasing my vehicles for years from this dealership. On my 5th lease. Always service with a smile and they get you out fast. Always a pleasure. More

Outstanding Exceptional service as always!!! Very quick service! My service guy was great as always!! Convenient scheduling online and I was taken immediately as Exceptional service as always!!! Very quick service! My service guy was great as always!! Convenient scheduling online and I was taken immediately as I arrived! More

Excellent Service Excellent, personalized service. Wait time was most reasonable and I was kept informed multiple times during my visit as to findings and progress...on Excellent, personalized service. Wait time was most reasonable and I was kept informed multiple times during my visit as to findings and progress...one of the reasons I have been using this dealership for over a decade. More

Quick and easy.we We have prepaid for 10 free oil changes. We were able to call and get an appointment on the same day. The 7,000 mile checkup was an oil change and t We have prepaid for 10 free oil changes. We were able to call and get an appointment on the same day. The 7,000 mile checkup was an oil change and tire rotation. That was done in less than hour. More

Good Service I was pleasantly surprised scheduling my safety recall appt was quick & easy. I was offered same day service but opted for a day more convenient for m I was pleasantly surprised scheduling my safety recall appt was quick & easy. I was offered same day service but opted for a day more convenient for me. The service advisor Nick Sloan was very pleasant & aimed to make my experience positive. He took time to help me with some questions i had about the screen technology & also sent a nice young man to pick me up when the regular shuttle driver was busy with several calls. The work was done in a timely manner & I assume properly but I’d have no way of knowing just hours after the job was done. I hate taking cars in for service but this was a good experience. More