Heritage Honda Bel Air

Great Experience My wife and I recently stopped by Bel Air Honda and Mike greeted us upon our arrival. He was able to answer our questions and even went to a neighbori My wife and I recently stopped by Bel Air Honda and Mike greeted us upon our arrival. He was able to answer our questions and even went to a neighboring dealership to get a car that met all our needs. We really appreciated his friendly, laid-back approach versus being overly sales-focused just trying to make a sale, which we've experienced at other dealerships. He was really thorough and great to work with and went above our expectations to get us into our newest Honda! We will continue to go see Mike for our future Hondas. More

Customer service I have bought seven cars from this dealership and have always been more than satisfied Jerry Kalb is the most professional rep I have ever dealt with I have bought seven cars from this dealership and have always been more than satisfied Jerry Kalb is the most professional rep I have ever dealt with He is the only one I will deal with when it comes to my vehicles Number one sales guy More

They keep their promises There was a paperwork issue when I bought the car due to an error by a person who no longer works there. I called the dealership and they went out of There was a paperwork issue when I bought the car due to an error by a person who no longer works there. I called the dealership and they went out of their way to make it right - I don't know the name of the telephone receptionist but she very efficiently went about getting my problem taken care of displaying the type of customer service I value. Highly recommend Bel Air Honda - if you are thinking of purchasing a Honda these people are easy to work with and eager to please. More

2018 Honda Civic si Thanks to Chris Donahoo and the great staff at Heritage Honda Belair, I was able to drive away With not only my first brand new car but a Specific Col Thanks to Chris Donahoo and the great staff at Heritage Honda Belair, I was able to drive away With not only my first brand new car but a Specific Color and body style I was looking for. The staff worked tirelessly with me and met every demand I was looking for which says a lot about there commitment and professionalism. More

Honda Civic Purchasd Purchasing a car here was a pleasure. Very easy and thorough. The dealers i worked with, Chris Donahoo and Noah Lesson were very kind, and helpful. I Purchasing a car here was a pleasure. Very easy and thorough. The dealers i worked with, Chris Donahoo and Noah Lesson were very kind, and helpful. I would come back in the future. More

Great Service I purchased a CR V Touring. Nicole made the purchase of the vehicle go very smooth. She worked very hard to get me the best deal. When I test drove t I purchased a CR V Touring. Nicole made the purchase of the vehicle go very smooth. She worked very hard to get me the best deal. When I test drove the vehicle Nicole took time to show me all of the features on it. I will be sending others to her when they are ready to buy a new car. Also Mike went over the warranty options and made sure I understood what comes with each package. I am ready to enjoy this new car purchase. Thanks so much. More

Satified with recent service Recently I was in for an oil change on my 2012 CRV and was advised that I would need a new battery even though a new battery was installed exactly one Recently I was in for an oil change on my 2012 CRV and was advised that I would need a new battery even though a new battery was installed exactly one year ago. This would be battery #4. Honda wanted to keep my car in order to run some diagnostics but didn't have a loaner vehicle available at the time. So the plan was to return later in the week when a loaner would be available. Afterwards I did some research online and discovered that other CRV owners have also had issues with constantly needing new batteries. The research turned up a Honda service bulletin # which addressed the problem. When I returned late in the day a few days later to drop off my car and pick up the loaner, I was greeted by a very friendly and helpful employee, as the service advisor, Jim McHugh, had left for the day. He got me in the loaner and on my way. Early the next morning, Jim called to say that they had implemented the advice in the service bulletin and that the problem was now resolved. Finally! After all these years and getting ready to install battery#4, Jim and the team was able to fix it. The best part was that it was all done FREE of CHARGE! Very happy with the level of service received and how quickly it was resolved. More

Excellent experience and will recommend to others! Dennis Mattheu was extremely knowledgeable and helpful during every step of the process. His friendly and positive attitude was what was needed. I hig Dennis Mattheu was extremely knowledgeable and helpful during every step of the process. His friendly and positive attitude was what was needed. I highly recommend Dennis Mattheu and Heritage to others as a trusted business. Thank you! More

The best experience every. They the staff take you threw the whole car experience with a smile and respect for the buyer. I couldn't be more please with the support to put me in They the staff take you threw the whole car experience with a smile and respect for the buyer. I couldn't be more please with the support to put me in this brand new car. Thanks very much. More

Fantastic customer service I bought my Honda from Jerry Kalb almost a year ago now and since buying it have had nothing but good things to say about his service with anything I I bought my Honda from Jerry Kalb almost a year ago now and since buying it have had nothing but good things to say about his service with anything I had about the vehicle. Recently I had an issue due to a wind storm and he promptly helped me with all my service needs and made for a smooth process. I highly recommend Jerry for anyone who wants to work with a well rounded professional that isn’t pushy and knows how to fit your car buying needs. More