Heritage Honda Bel Air

Wonderful Experience My check engine light came on and my car was bucking and hesitating. I was so nervous. I called the dealership and spoke to JR Hamilton and explaine My check engine light came on and my car was bucking and hesitating. I was so nervous. I called the dealership and spoke to JR Hamilton and explained the situation. JR was so helpful and advised that I could continue driving it and to bring it to the dealership. When I arrived he had a big smile and calmed me down and said dont worry we will get this looked at and taken care of. He has such a wonderful way with people and I am so greatful that he was the person that took care of me. I work in a customer service enviornment and it so nice to know that there are pleasant and helpful people like him out there to take care of the public. He is awesome. Jason Ray came out spoke with me also very very helpful advised me that it was my ignition oil switch and I had it replaced once before at 36,000 miles. I have 72,000 ,miles now. I left my car overnight and he took care of replacing this promptly in the morning. They changed some inside bulbs and washed my car. He came out in the morning and advised me that he fixed the switch and the bulbs and drove it for a while to make sure everything was ok. They both were so helpful and It was a great experience. Thx to you both!!! Diane Torre More

Great service as always I have been doing business with Bel Air Honda since they were in bel Air in the eightys and have always appreciated their great service. Crissy Richmo I have been doing business with Bel Air Honda since they were in bel Air in the eightys and have always appreciated their great service. Crissy Richmond has been a great asset to the dealership and I enjoy dealing with her. She knows what I need and makes sure that I have my vehicle service completed as soon as possible because I always wait at the dealership. As an added note the cookies and coffee are great. As long as I own a Honda I will be doing all of my service work at Bel Air Honda! More

Buying my new 2015 Honda Accord Sport Rick Tassone was my salesman and was absolutely wonderful. He did what ever he could for me and when I arrived all the paperwork was completed. He Rick Tassone was my salesman and was absolutely wonderful. He did what ever he could for me and when I arrived all the paperwork was completed. He was very friendly and helped me to keep my payments close to the payments I already had. He showed me how everything worked in the car and set up my blue tooth. I would recommend Rick to anyone I know and had a great experience with his service. More

Breath of Fresh Air Our family had been in the market for a minivan for a few months and we did plenty of internet and in-person shopping. The salespeople at Bel Air Hon Our family had been in the market for a minivan for a few months and we did plenty of internet and in-person shopping. The salespeople at Bel Air Honda were courteous and fair--and were also motivated to help us find the best deal. We appreciated their quick and non-aggressive response time to emails and phone calls. Dennis Mattheu was a pleasure to work with--he patiently presented us with several vehicles, since we had some trouble deciding on a color and trim, and never once made us feel pressured (even on the coldest day of the year). It was nice to do business with a dealership that had large inventory, friendly and knowledgeable staff and was eager to help us find the best deal. We are satisfied with both our purchase and our experience! More

Awesome service! I took my Accord in for an oil change that was way overdue, and had an awesome experience! My service writer was polite and helpful. My service tech ( I took my Accord in for an oil change that was way overdue, and had an awesome experience! My service writer was polite and helpful. My service tech (Ben) was knowledgable, and the job he did was quick, and clean! He changed the oil, fixed a software recall, and washed the car in no time at all! I will definitely be taking my vehicles there in the future! More

Warranty Call !!! Dan Ingrao serviced my Honda Odyssey for the fuel pump factory recall! The price was right- under warranty! He was much quicker than expected! And, my Dan Ingrao serviced my Honda Odyssey for the fuel pump factory recall! The price was right- under warranty! He was much quicker than expected! And, my car remained neat & clean! I was very pleased! The service writer & cashier were very quick & friendly!!! More

Happy customer since 2001. My family has bought two Hondas from Bel Air Honda, going back to 2001 and have always used this dealership to service the vehicles. I can honestly s My family has bought two Hondas from Bel Air Honda, going back to 2001 and have always used this dealership to service the vehicles. I can honestly say we have never had a bad experience at Bel Air Honda. The employees are always respectful, helpful, and really know their stuff! More

Could not ask for more This was my first car buying experience and everyone at the dealership helped to make it fantastic. I am truly pleased with my experience and would HI This was my first car buying experience and everyone at the dealership helped to make it fantastic. I am truly pleased with my experience and would HIGHLY recommend them to anyone. More

great service and experience I am very well pleased with my service experience. Donna Strobel was very helpful and attentive. After talking with her she asked the shop foreman to I am very well pleased with my service experience. Donna Strobel was very helpful and attentive. After talking with her she asked the shop foreman to take a ride with me and determine the problem I was having. After a ride in my car Blaine Peters said he would investigate and get back with me. The Service managerRick Tillotson called and said my honda would be repaired and would be available the next day. They kept me informed and I and completely satisfied with the service. They will continue to be my dealer of choice. On a scale of 1 to 10 Bel Air Honda is a 10. More

Continued Outstanding Service from Bel Air Honda I have been taking our 3 Hondas ( Civic, CRV and Odyssey) to Bel Air Honda for over 12 years and they continue to deliver outstanding service for a go I have been taking our 3 Hondas ( Civic, CRV and Odyssey) to Bel Air Honda for over 12 years and they continue to deliver outstanding service for a good price. They are easy to schedule appointments and have very convenient hours. In the last 2 week I have had all three vehicles in for routine maintenance and service. Chrissy Richomd and JR did a great job of quickly getting me checked in, updating me on progress and explaining the results and getting me on my way. The waiting area is always clean, stocked with coffee and fresh baked cookies and free WiFi. The staff is always professional and courteous and a tentative to details. I will continue to take my vehicles there and would recommend them to anyone looking for a reliable and friendly service staff. More