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Heritage Honda Bel Air

Fallston, MD

4.9
4,869 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 4,869 reviews

November 05, 2014

Sincerity at its finest!! Thank you to Rick Tassone of Honda & Andy Evans for giving me the best car-buying experience I've ever had! I truly felt taken care of by the Honda & More

by jensfiat15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh , Rick Tassone
Nov 05, 2014 -

Heritage Honda Bel Air responded

We believe in making strong and lasting relationships with our customers. We loving getting to know each and every individual that comes into the store. Purchasing a vehicle is a big step in life and we love being apart of it. Thank you for choosing Bel Air Honda to be your dealer.

November 05, 2014

Ben Myers in service is Top Talent! Ben Myers in Honda's service department is top notch in the industry. I have always received amazing customer service from Ben and he is a master of h More

by Pears84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Myers
Nov 05, 2014 -

Heritage Honda Bel Air responded

The service department of Bel Air Honda strives to give excellent service to everyone. We want to be able to talk with our customers and explain the work that is being done. We also want to know at the end of the day when our customers drive away that they had the best service done. Thank you for choosing Bel Air Honda to service your vehicle.

November 05, 2014

Great working again with Peter Ikotun! We just purchased a new Honda Pilot from Bel Air Honda. This is our second new Honda purchased in the past year with Peter as our salesman. It was g More

by kaymarshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ikotun
Nov 10, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Peter and Bel Air Honda. Investing in a vehicle is a big step and we love being able to help the process fun smoothly. We want to get to know our customers and form relationships to better serve them. Congrats on your new Pilot and thank you for choosing Bel Air Honda.

November 05, 2014

lacking It took 2 hours for an oil change even when I made an appt. And I requested that they run the car through the car wash amd that was not even done! More

by jakeandlevi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service dept.
Nov 10, 2014 -

Heritage Honda Bel Air responded

We apologize for the delay in service. We want to make sure the service we provide meets your expectations. Please contact our service manager regarding this so we can resolve the situation. Rick Tillotson at rtillotson@belairhonda.com

November 04, 2014

Love the New CRV My experience at Belair Honda was excellent. My salesman, Chris Schroeder took the time to show me all of the features on the CRV before the test dr More

by 1412kahoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Schroeder
Nov 05, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Chris and Bel Air Honda. Each employee takes the time to teach the customer about the vehicle. If you are investing in all the bell and whistles we believe that you need to learn how to fully operate the vehicle. The entire staff is well educated on all the vehicles so that they may answer any questions or concerns that a customer may have.

November 04, 2014

Great purchase experience I just purchased a 2015 Pilot from Bel Air. I worked with Benjamin who did not pressure me and was always pleasant. He was also always available for q More

by Newpilot79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2014 -

Heritage Honda Bel Air responded

Bel Air Honda wants to be able to find the perfect vehicle for everyones lifestyle. We understand the commitment of investing in a vehicle and we want to let you know you made the right choice by choosing Bel Air Honda.

November 03, 2014

Love my new CRV from Bel Air Honda! My 2015 CRV is so much nicer than my 2009 CRV. I am so happy I visited Bel Air Honda and I got a great deal working with Rick Tassone in Sales. He w More

by klwissler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Hanley, Rick Tassone
Nov 03, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Allison, Rick, and Bel Air Honda. Here at Bel Air Honda the sales personnel wants to be able to find everyone the right car. We also feel that it is our job to teach you everything there is to know about your new vehicle. The staff is highly educated on the vehicle so that they can answer any questions. Thank you for choosing Bel Air Honda and enjoy your new CR-V!

November 02, 2014

Exceeded expectations! I happened to be in the area & needed an oil change so I dropped in to schedule it. Not only did the take the car in for the oil change & scheduled m More

by Richard Garver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I don't remember but you should have the records.
Nov 02, 2014 -

Heritage Honda Bel Air responded

The service department of Bel Air Honda works to give the best possible service to everyone who walks through our doors. We understand that servicing you vehicle can be somewhat inconvenient and we want to take the inconvenience away. Thank you for choosing Bel Air Honda to service your vehicle.

November 02, 2014

Love My New Civic Thomas was very helpful and made sure all my questions were answered quickly as possible. I am extremely happy with my decision to purchase my 2015 C More

by Pyiiwakitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Smith
Nov 02, 2014 -

Heritage Honda Bel Air responded

Bel Air Honda want to be able to give each and every person the perfect vehicle for them. The staff is very well educated and prepare to help customer with anything that they need. Thank you for choosing Bel Air Honda to be your dealer and enjoy your new Civic!

November 02, 2014

Charged me, but forgot to perform service I brought my Odyssey in for a recall, oil change, and a broken tail light. First, it took quite awhile to have ticket written up when I dropped the ca More

by kimsavard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Frank
Nov 04, 2014 -

Heritage Honda Bel Air responded

We apologize for the error. In review of the situation we found the service representative indeed misunderstood the request. Upon learning of this, we sent a porter to pickup and deliver the vehicle and replace the lamp at no charge. We sincerely apologize for this and regret the any inconvenience it caused.

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