Heritage Honda Bel Air

Great Service Dept Everytime I bring my Honda into the service dept at Bel Air Honda I leave a satisfied customer and this time was no exception. No matter what the ser Everytime I bring my Honda into the service dept at Bel Air Honda I leave a satisfied customer and this time was no exception. No matter what the service needed is, they makes sure that it gets completed in a thorough yet efficient manner. I request Ben Myers in particular to work on my vehicles because of his top notch workmanship, attention to detail, friendliness, and excellent explanations of how my vehicle is doing. Also I'd like to say that Andres Rubils was very courteous and helpful with my visit too. I'll be sure to come back to Bel Air Honda the next time I need service. Thanks guys!! I really do appreciate it. More

Very friendly My first visit and I was greeted as soon as I exited my vehicle. JR was very friendly and knowledgeable. He kept me informed of my waiting time and t My first visit and I was greeted as soon as I exited my vehicle. JR was very friendly and knowledgeable. He kept me informed of my waiting time and the price for the services. I am very impressed. What a great person in JR. More

First Oil Change My husband and I purchased a 2014 Honda Accord a few months ago and just took it to Bel Air Honda for our first FREE oil change. The first thing we n My husband and I purchased a 2014 Honda Accord a few months ago and just took it to Bel Air Honda for our first FREE oil change. The first thing we noticed was how clean and welcoming the Service Department looks. After pulling into the service bay, a gentleman walked up to the vehicle, opened the door, scanned the vehicle's barcode with an iPad (very cool) and said "Hello Mr. Hammen, how can I help you today?" The mechanic changed the oil, completed a multi point inspection of the vehicle and washed it :). After the service was completed, I received an email From Mr. Hamilton with the multi-point inspection and automobile status report. This is a great added bonus for doing business with Bel Air Honda! I'll definitely continue to service both my Accord and Pilot at Bel Air Honda! More

Routine Service I bought my car from Bel Air Honda and took it there for its second oil change - and this time - tire rotation. Cost was ~$65.00. That seems expensi I bought my car from Bel Air Honda and took it there for its second oil change - and this time - tire rotation. Cost was ~$65.00. That seems expensive to me for an oil change and tire rotation, but not out of this world expensive. I brought it in for service @ 10:15am and it was ready @ 12:33pm (they estimated it would be ready @ 11:50am). Personally, I think 2 hours and 15 minutes to do an oil change and tire rotation is ludicrous. But, it didn't matter much to me since my wife picked me up and we had brunch. If I was waiting for the car, I probably would have been a little miffed. But, I'd rather them actually do the work right and take over 2 hours than not do the job right or do it at all. Other dealerships, not mentioning names, but let's just call them Boyota consistently didn't change the oil filter. Customer service was great though. I was welcomed right away, the person was more than friendly, and when I came to pickup the car after service was completed, the customer service continued to be great. Again, I was met right away, with a smile, and was processed quickly. Overall, I'd recommend this dealership. The only negative thing that I could say is the time it took to complete routine service - but again, I'd rather the service be done right and take a little longer than vice versa. More

Extremely pleasant experience Any time I go to Bel Air Honda, I am greeted immediately and directed to the proper dept. Everyone goes out of their way to make each visit a pleasant Any time I go to Bel Air Honda, I am greeted immediately and directed to the proper dept. Everyone goes out of their way to make each visit a pleasant experience. More

purchasing dream truck Came in to get some new brakes for my car and a new vehicle had been brought in that caught my eye. Decided to take a quick look. Rick was helpful in Came in to get some new brakes for my car and a new vehicle had been brought in that caught my eye. Decided to take a quick look. Rick was helpful in pulling all known information on the truck and made purchasing the truck a very easy and stress-free process, and was willing to help out with a friend getting service as well. My second auto purchase at this dealership. Will continue to use dealership with thesd great folks working here. Was able to get the vehicle in the price range that I requested without rushing me. Thanks Rick for easing the pain! More

First time buyer I had a great experience at Bel Air Honda.This was my first car buying experience and Ben found the exact car that I was looking for in a timely manor I had a great experience at Bel Air Honda.This was my first car buying experience and Ben found the exact car that I was looking for in a timely manor. I was able to get a great on the road price without any hassle. I would recommend Ben and Bel Air Honda! More

Ben Morgan was great Ben Morgan was my dealer representative. I told him exactly what I wanted and under what terms I wanted it. He gave me exactly what I asked for and I Ben Morgan was my dealer representative. I told him exactly what I wanted and under what terms I wanted it. He gave me exactly what I asked for and I traded in my car for a brand new car and was out the door within no time. Thanks Ben for the great work! More

Satisfied Customer Took my civic in for an oilt change...was able to make my appointment online w/no issues....staff was extremely courteous. They even washed my card. Took my civic in for an oilt change...was able to make my appointment online w/no issues....staff was extremely courteous. They even washed my card. Thank you !!! More

Excellent service with quick turnaround I brought my 2008 accord in for service on a Monday morning and Ben Meyers was able to quickly diagnose the problem, order the new parts ( alternator, I brought my 2008 accord in for service on a Monday morning and Ben Meyers was able to quickly diagnose the problem, order the new parts ( alternator, gasket, battery), and got me back on the road the very next day. He was professional, knowledgeable, and went out of his way to ensure I had a positive experience at his service center. I'll definitely be requesting him for my next service appointment. More