Heritage Honda Bel Air

Customer service I have bought seven cars from this dealership and have always been more than satisfied Jerry Kalb is the most professional rep I have ever dealt with I have bought seven cars from this dealership and have always been more than satisfied Jerry Kalb is the most professional rep I have ever dealt with He is the only one I will deal with when it comes to my vehicles Number one sales guy More

Excellent experience and will recommend to others! Dennis Mattheu was extremely knowledgeable and helpful during every step of the process. His friendly and positive attitude was what was needed. I hig Dennis Mattheu was extremely knowledgeable and helpful during every step of the process. His friendly and positive attitude was what was needed. I highly recommend Dennis Mattheu and Heritage to others as a trusted business. Thank you! More

Satified with recent service Recently I was in for an oil change on my 2012 CRV and was advised that I would need a new battery even though a new battery was installed exactly one Recently I was in for an oil change on my 2012 CRV and was advised that I would need a new battery even though a new battery was installed exactly one year ago. This would be battery #4. Honda wanted to keep my car in order to run some diagnostics but didn't have a loaner vehicle available at the time. So the plan was to return later in the week when a loaner would be available. Afterwards I did some research online and discovered that other CRV owners have also had issues with constantly needing new batteries. The research turned up a Honda service bulletin # which addressed the problem. When I returned late in the day a few days later to drop off my car and pick up the loaner, I was greeted by a very friendly and helpful employee, as the service advisor, Jim McHugh, had left for the day. He got me in the loaner and on my way. Early the next morning, Jim called to say that they had implemented the advice in the service bulletin and that the problem was now resolved. Finally! After all these years and getting ready to install battery#4, Jim and the team was able to fix it. The best part was that it was all done FREE of CHARGE! Very happy with the level of service received and how quickly it was resolved. More

Great Service I purchased a CR V Touring. Nicole made the purchase of the vehicle go very smooth. She worked very hard to get me the best deal. When I test drove t I purchased a CR V Touring. Nicole made the purchase of the vehicle go very smooth. She worked very hard to get me the best deal. When I test drove the vehicle Nicole took time to show me all of the features on it. I will be sending others to her when they are ready to buy a new car. Also Mike went over the warranty options and made sure I understood what comes with each package. I am ready to enjoy this new car purchase. Thanks so much. More

Honda Civic Purchasd Purchasing a car here was a pleasure. Very easy and thorough. The dealers i worked with, Chris Donahoo and Noah Lesson were very kind, and helpful. I Purchasing a car here was a pleasure. Very easy and thorough. The dealers i worked with, Chris Donahoo and Noah Lesson were very kind, and helpful. I would come back in the future. More

Civic SI From the time she answered the phone. She was very pleasant and helpful upon meeting her she did not disappoint. Answered all her questions and w From the time she answered the phone. She was very pleasant and helpful upon meeting her she did not disappoint. Answered all her questions and we were able to get a good price. It was worth the drive down from Pennsylvania. From this experience we would be happy to refer her to other people. More

Fantastic customer service I bought my Honda from Jerry Kalb almost a year ago now and since buying it have had nothing but good things to say about his service with anything I I bought my Honda from Jerry Kalb almost a year ago now and since buying it have had nothing but good things to say about his service with anything I had about the vehicle. Recently I had an issue due to a wind storm and he promptly helped me with all my service needs and made for a smooth process. I highly recommend Jerry for anyone who wants to work with a well rounded professional that isn’t pushy and knows how to fit your car buying needs. More

The best experience every. They the staff take you threw the whole car experience with a smile and respect for the buyer. I couldn't be more please with the support to put me in They the staff take you threw the whole car experience with a smile and respect for the buyer. I couldn't be more please with the support to put me in this brand new car. Thanks very much. More

Best ever This is my first time buying a new car and I couldn't have picked a better dealership. Jerry and everyone was super helpful and explained everything t This is my first time buying a new car and I couldn't have picked a better dealership. Jerry and everyone was super helpful and explained everything to me so I knew exactly what I getting into. More

Honda CR-V Had a great experience with Nicole, she helped us find the right car and right price to fit our family. We decided on the Honda CR-V and couldn’t be m Had a great experience with Nicole, she helped us find the right car and right price to fit our family. We decided on the Honda CR-V and couldn’t be more happy with our purchase More