Heritage Honda Bel Air

2014 Accord Purchase I recently purchased a 2014 Honda Accord from Belair Honda. JR Hamilton was my sales person. I have owned 3 Hondas before, so I am fairly knowledgea I recently purchased a 2014 Honda Accord from Belair Honda. JR Hamilton was my sales person. I have owned 3 Hondas before, so I am fairly knowledgeable about these vehicles. It was refreshing to deal with a sales person who actually knows his product, quite well. I have walked away quite irritated at other dealerships when I walk in and the sales rep knows nothing about the product he/ she is trying to sell. If I ask a fairly straight forward question, and they don't know the answer, it tells me that they are untrained, and inexperienced and I might as well eliminate them and go right to the manager. JR is the opposite, he knows his business and his product inside and out, he made the transaction simple and actually pleasurable, if that's possible when spending $20+K on anything. I will return to Belair Honda. More

Friendly service I went in for an oil change, brake inspection, and multi-point inspection. I thought I needed to get the brake fluid changed since I've had the car f I went in for an oil change, brake inspection, and multi-point inspection. I thought I needed to get the brake fluid changed since I've had the car for 3 years. The service advisor checked my records and informed me that service had been done during a previous service visit. She did recommend a fuel system service, power steering flush, tires and alignment. I agreed to the fuel system and power steering flush and these services were done quickly. Since it was Wednesday, I received my "ladies" discount. My car was washed before I left. The next day I noticed that on of my magnets was missing from the back and called to see if it had fallen off in the car wash. Angela, I think that was her name, gladly checked and found it and is mailing it back to me. I don't think too many places would have done that. More

New Car Service Experience The service specialist was couteous. He took the time assist and explain in detail the service that was be conducted on my vehicle. Great Job! The service specialist was couteous. He took the time assist and explain in detail the service that was be conducted on my vehicle. Great Job! More

Michael Reinsfelder I purchased 2014 Honda CR-V from Bel Air Honda, with Michael Reinsfelder as my salesman and Frank Sanza as sales manager. This was the best overall e I purchased 2014 Honda CR-V from Bel Air Honda, with Michael Reinsfelder as my salesman and Frank Sanza as sales manager. This was the best overall experience I've ever had with purchasing a car. Everyone was very friendly, helpful and professional. I traded in my 2004 Toyota Highlander and reached an agreeable price very quickly. I would highly recommend this dealership. Totally different experiences than looking at cars at the nearby Toyota dealership recently, or the unpleasant high-pressure experience I've had in the past with purchasing my Highlander from them. Bel Air Honda's professionalism and friendly atmosphere made a Toyota fan switch to a Honda. I'm very pleased with my new CR-V. Just love it! More

nice but expensive my vehicle had been serviced a few months ago at a local shop for the same issue. they didn't fix the issue properly since my car started acting up ag my vehicle had been serviced a few months ago at a local shop for the same issue. they didn't fix the issue properly since my car started acting up again within 3 months. however, at least their prices were more reasonable. labor was $250! thats more than the local shop charged for the parts and labor. that just seems high for me. especially considering they are part of a dealer. aren't they making enough money selling cars to make their labor prices a little more reasonable? More

Honda civic Em was very friendly. He was also very professional. He helped me pick out the prettiest red car and I love how it rides so smooth. Em was very friendly. He was also very professional. He helped me pick out the prettiest red car and I love how it rides so smooth. More

Max was a wonderful salesman. He was professional and not pushy at all. I made it pretty clear what I want and how much I was willing to spend. I didn't need a new car and if the timing was right for m not pushy at all. I made it pretty clear what I want and how much I was willing to spend. I didn't need a new car and if the timing was right for me we would make a deal. He was able to come through with my 2013 CR-V. In my many car purchases over the years, he is the only sales rep who actually walked me through every detail of the automobile, showed me how everything worked, handled the settings etc. Maybe this is the Honda way or maybe it is just Max's way. Either way, it made me want to share with others I know who are in the market to consider making a switch and to go see Max! More

Purchase of leased Accord I returned to Bel Air Honda to purchase a Honda Accord that I originally leased 3 years ago. I had no hesitation to work with Rick Tassone again, who I returned to Bel Air Honda to purchase a Honda Accord that I originally leased 3 years ago. I had no hesitation to work with Rick Tassone again, who sold me the original car. He is extremely professional, knowledgable, and efficient. More