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Heritage Honda Bel Air - Service Center

Fallston, MD

4.9
1,309 Reviews

1,309 Reviews of Heritage Honda Bel Air - Service Center

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July 11, 2022

Is there a word for better than THE BEST? Complete attention to what I needed and wanted, concerned and patient, helped in every area. Jacque Brown & Tyler Langford are dreamweavers. Alway More

by Mimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacque Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Langford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Heritage Honda Bel Air responded

Hello Mimi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. We hope you continue to choose us for all your automotive needs! Take care!

June 08, 2022

As usual, the service was excellent. Nick was very polite and personable, answered all my questions and the service staff solved my problem in a timely manner. The coffee wasn't bad, eit More

by Pudge65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Sloan
Jun 09, 2022 -

Heritage Honda Bel Air responded

Hi, thank you for your kind review; we are happy to pass along your comments to Nick here at Heritage Honda Bel Air! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 03, 2022

The staff is friendly, helpful, respectful, timely, and does quality work. A quality and pleasant experience. More

by bret.ang58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina, Jim
Jun 04, 2022 -

Heritage Honda Bel Air responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. Feel free to reach out to us if you need anything. Have a wonderful day.

June 02, 2022

My appt. Was taken on time and done on time. Becky was great and explained everything since this was my first time at Bel Air Honda. More

by Emmydorsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky in Service
Jun 04, 2022 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Jun 04, 2022 -

Emmydorsey responded

Thank you Bel Air Honda

May 26, 2022

Heritage Honda Bel Air as an awesome staff and they care about they customers and i will most definitely highly recommend this dealership to my friends and family. More

by Watkinshakeem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
May 27, 2022 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

May 25, 2022

I bought my latest car here and now go there for service The service staff are great and they have a nice service area if you have to wait for your car. More

by Fit owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
May 26, 2022 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 25, 2022

Nick Sloan is our service desk advisor. He is professional, friendly, and he has always taking extra care of our CRV’s. Thank you Nick for all you do for us. Kevin and Louise More

by Kevlcsr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Sloan
May 26, 2022 -

Heritage Honda Bel Air responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

May 21, 2022

My service advisor was excellent. Very knowledgeable and answered all my questions. I waited for the car to be serviced. Was told it would take 2 1/2 hours and it was ready in under t More

by Suzq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
May 23, 2022 -

Heritage Honda Bel Air responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 20, 2022

The Service Dept. provided a clear and concise estimate including recommendations and a reasonable time line to complete the repairs. More

by stevel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim in Service
May 21, 2022 -

Heritage Honda Bel Air responded

Hi Stevel, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 18, 2022

Outstanding service! ! My service rep and the entire service team worked with me to get the lowest price on my job, and they got it done quickly!! More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim in the Service Department - Outstanding
May 20, 2022 -

Heritage Honda Bel Air responded

Hello Gina, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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