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Heritage Honda Bel Air - Service Center

Fallston, MD

4.9
1,309 Reviews
Call Service Center (410) 305-9448

1,309 Reviews of Heritage Honda Bel Air - Service Center

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November 15, 2021

Great service. Knowledgeable and found issue right away. Kept me well informed of everything going on. More

by martinez_ran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby service
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Nov 19, 2021 -

Heritage Honda Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

November 09, 2021

I arrived early. My regular advisor was not available. Tony stepped in and did a fantastic job. Thanks Tony! More

by ambloch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
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Nov 10, 2021 -

Heritage Honda Bel Air responded

Hi, we're happy you found our staff Tony to be so supportive during your experience here at Heritage Honda Bel Air. We hope to be of service to you again! Take care!

November 05, 2021

Julie was my service advisor. She was efficient, transparent with my service price and my vehicle was serviced quicker than I expected. More

by HondaLover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacque Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie. Service department
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Nov 06, 2021 -

Heritage Honda Bel Air responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Bel Air! Feel free to reach out to us if you need anything. Have a wonderful day.

November 05, 2021

Our family has purchased six cars from Heritage, and is pleased with their sales and service. More

by Cspeechlady64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky, Mike Dowdy
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Nov 06, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Heritage Honda Bel Air as your first choice for service!

November 04, 2021

Fantastic customer service. My car was taken care of quickly and professionally. Would highly recommend them!! More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
. .
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Nov 05, 2021 -

Heritage Honda Bel Air responded

Hi Jay, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

November 03, 2021

Day after the service, including tire rotation, the tire pressure light came on. It has never been on before. More

by Scrappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 04, 2021 -

Heritage Honda Bel Air responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 02, 2021

Love the new service building and Tony was great. He was responsive and friendly. I’ll be asking for him again. More

by kymarge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales manager Tony
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Nov 03, 2021 -

Heritage Honda Bel Air responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

November 01, 2021

Great Service, Friendly Staff, the drive in drop off and pick up really helped out in the down pouring rain. Very fast service. More

by Daveill1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Mattheu
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Nov 02, 2021 -

Heritage Honda Bel Air responded

Hi Daveill , we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

November 01, 2021

Very friendly, took care of what I came in for in the time they said. More

by MRHondaGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael W
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Nov 02, 2021 -

Heritage Honda Bel Air responded

Hi, we appreciate your positive review about your recent experience with us! We hope to be of service to you again! Take care!

October 28, 2021

Service department is dependable and unlike a nearby competitor and doesn't talk down to women. More

by anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Madary
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Oct 29, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help. Safe travels!

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