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Heritage Honda Bel Air - Service Center

Fallston, MD

4.8
1,279 Reviews
Call Service Center (410) 305-9448

1,279 Reviews of Heritage Honda Bel Air - Service Center

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June 13, 2023

Tony the manager has treated me in my car wonderfully! I'm very pleased. I think all the problems I had are going to be fixed More

by beth.hewett
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Jun 17, 2023 -

Heritage Honda Bel Air responded

Hi Beth, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
June 12, 2023

I went to Get my car serviced this past Friday 6/9. Mr Tony Icenroad was awesome! He takes great care of me and my car and he never fails to disappoint. He’s always kind, polite and can answer every qu More

by jaharicarmichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony,Icenroad
Report | Print
Jun 19, 2023 -

Heritage Honda Bel Air responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. We hope you continue to choose us for all your automotive needs! Take care!

Helpful
June 10, 2023

Awesome customer service, very personable down to earth people. Keep you up to date on the status of your vehicle More

by Seanpeterson33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sloan
Report | Print
Jun 13, 2023 -

Heritage Honda Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Helpful
June 09, 2023

Nick worked us in on a holiday weekend and finished it up by 5 pm. It was the best experience for a car repair I could ask for. I will defiantly be back for any service and possibly a new car. Thanks so ver More

by Barry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick sloan
Report | Print
Jun 12, 2023 -

Heritage Honda Bel Air responded

Hello Barry, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Helpful
June 03, 2023

Tony was great very nice and professional. Will ask for him on future visit to dealer More

by fredporcella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Report | Print
Jun 05, 2023 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Helpful
June 03, 2023

This is not the easiest thing to do these surveys but Tony is worth it More

by Leonick17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Report | Print
Jun 07, 2023 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Helpful
June 03, 2023

My family came in to the dealership and brought my car in spoke to Tony the advisor over the phone and he was very informative. Feel very comfortable with the service dept More

by kennethlindeman1!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Report | Print
Jun 07, 2023 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Helpful
June 03, 2023

Tony was great but this needs to be little easier. All these surveys are too much for.old.people More

by Air_force28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Report | Print
Jun 07, 2023 -

Heritage Honda Bel Air responded

Hi, thank you for your support! We're happy we could help. Please reach out at (410) 343-5644 and we will do our best to make this better. We hope to hear from you soon.

Helpful
June 03, 2023

Came into Heritage Honda about a part and spoke to advisor Tony about installation. He was very professional and help me make an educated decision. I will schedule appt when part arrives More

by BishMichael22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony I
Report | Print
Jun 05, 2023 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Helpful
May 19, 2023

Came to heritage and worked with Tony. He is always taking care of me and my vehicle. He is the only advisor I wish to dealer with. Top Marks More

by Franklin_aidoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Report | Print
Jun 02, 2023 -

Heritage Honda Bel Air responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. Our team is available should you require any extra help.

Helpful
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