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Heritage Honda Bel Air - Service Center

Fallston, MD

4.8
1,279 Reviews

1,279 Reviews of Heritage Honda Bel Air - Service Center

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April 12, 2021

Tony in service is fantastic. He goes above and beyond to help the customer. I will not take my car anywhere else. The work is great and the price is better than other service places. I just got 4 brand new More

by reginapowell8250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Apr 14, 2021 -

Heritage Honda Bel Air responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 08, 2021

We were traveling from Fla to Mass and thought we damaged our car. Rebecca was responsive and our car was all set. Thank you all More

by Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Lind
Apr 09, 2021 -

Heritage Honda Bel Air responded

Hello Sue, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Heritage Honda Bel Air as your first choice for service! Have a great day!

April 07, 2021

The employees at Heritage Honda BelAir are professional, courteous, and accommodating. I called one morning to schedule a needed repair-they accommodated me that same day More

by Ofelia.leynes
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanislav Kovachki, Nick Sloan
Apr 08, 2021 -

Heritage Honda Bel Air responded

Ofelia, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs. Take care!

April 07, 2021

Mike Weatherman was a pleasure to deal with when I brought my car in for service. He kept me informed of any changes and the cost. More

by Courtneysmom96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman
Apr 08, 2021 -

Heritage Honda Bel Air responded

Courtney, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 07, 2021

Great customer service. Tony informed me of all services and projected cost which was great. I was very comfortable waiting for my vehicle on site. They have gone above and beyond to make the customers feel More

by Lovemyhona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Apr 08, 2021 -

Heritage Honda Bel Air responded

Hello there, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs. Take care!

April 06, 2021

Great Caring Efficient Everyone puts you first.The service workers take extra care with your vehicle. I would recommend this dealership for car purchase and service More

by Nascar24!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad, Chuck Robbins
Apr 07, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

April 06, 2021

Mike did a great job walking me through the service on my 2015 Honda Civic Si. Your shop has taken car of all my service needs for as long as I have had the car. More

by Jrollinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman
Apr 07, 2021 -

Heritage Honda Bel Air responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Apr 07, 2021 -

Heritage Honda Bel Air responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 05, 2021

Nick, Chuck, Julie, and Christy in service are all amazing and the reason I have Honda handling all our car services at this location. Great service and guidance on needs. Thanks! Len More

by Lensdomain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Sloan, Julie Ament, Chuck Robbins
Apr 06, 2021 -

Heritage Honda Bel Air responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 02, 2021

Service staff were courteous. Kept us up to date on progress and answered our questions. Only thing missing was decaf at coffee area. Car was sanitizedbefore and after service More

by lsilsby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Sloan
Apr 06, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

April 01, 2021

Mike was beyond amazing. We had a problem with our crv that was complicated and Mike and his team figured it out in a timely manner and kept us up to date through the entire process. Mike is truly an asse More

by CAPTVJ42
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman
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