Heritage Honda Bel Air - Service Center
Fallston, MD
1,308 Reviews of Heritage Honda Bel Air - Service Center
Mike and Tony were very professional and courteous. I came in for an oil change and got a courteous inspection. Everything was done well and timely. came in for an oil change and got a courteous inspection. Everything was done well and timely. More
I dropped the car off the night before and the service was done so quickly the next day that it was available in the morning. They service was quick, excellent and thorough was done so quickly the next day that it was available in the morning. They service was quick, excellent and thorough More
Took my car in for 30,000 mile service plus winterizing, Took my car in for 30,000 mile service plus winterizing, expected to be at least 3-4 hours, the service advisor Becky was very polite and friendly, s Took my car in for 30,000 mile service plus winterizing, expected to be at least 3-4 hours, the service advisor Becky was very polite and friendly, she called me as soon as my car was ready which was sooner than expected. I also left my water bottle on her desk which she kept save for me . Excellent service, thank you More
Mike was outstanding. Need to hire more people like that guy. Super friendly and knowledgeable. He really know how to communicate with the customer. I will come back there because of him. guy. Super friendly and knowledgeable. He really know how to communicate with the customer. I will come back there because of him. More
Service wasn’t easily scheduled on-line. Upon arrival I was immediately greeted by Service Advisor Nick Sloan. Service was efficient. The waiting area was clean, spacious, and comfortable. was immediately greeted by Service Advisor Nick Sloan. Service was efficient. The waiting area was clean, spacious, and comfortable. More
Excellent service. Staff was very polite and friendly. Our service tech, Joe Kelly, kept us updated throughout the process. We trust the work done by the Honda service department. Our service tech, Joe Kelly, kept us updated throughout the process. We trust the work done by the Honda service department. More
Terribly disappointed that Heritage Honda did not provide a first complimentary oil change for our new Honda HRV we bought off of your showroom floor! This is our sixth Honda in a row and the third one bough a first complimentary oil change for our new Honda HRV we bought off of your showroom floor! This is our sixth Honda in a row and the third one bought at Heritage Honda. What a disappointment! More
Returned for service . Tony was professional and polite . Nick Becker was professional, informative, and customer oriented . He is an asset to your team . Thank you Nick Becker was professional, informative, and customer oriented . He is an asset to your team . Thank you More
In my opinion Mr. Weatherman represented your company exceptionally well. He was very pleasurable & great to talk too. I mentioned to him that my low tire light would not go out, although I was putt exceptionally well. He was very pleasurable & great to talk too. I mentioned to him that my low tire light would not go out, although I was putting air in the tires. When I got into the car to leave, the light was off/out. Obviously I was putting the wrong amt of air in tired.He listened! More