Heritage Honda Bel Air - Service Center
Fallston, MD
1,306 Reviews of Heritage Honda Bel Air - Service Center
Very efficient The service team got me in the same day when I called; and were polite and efficient. I would certainly recommend them to other Honda owners. The service team got me in the same day when I called; and were polite and efficient. I would certainly recommend them to other Honda owners. More
Oil Change Great place with great service! Nick was great. He serviced my car without claiming it to need extra work. I will definitely return in the future. Great place with great service! Nick was great. He serviced my car without claiming it to need extra work. I will definitely return in the future. More
Oil change and tire rotation I called on the day of my appointment and they were able to squeeze me in to get my oil change and tire rotation, which started off my great experienc I called on the day of my appointment and they were able to squeeze me in to get my oil change and tire rotation, which started off my great experience. And my service adviser, Scott, was amazing. He was super friendly and very personable, even with it being the last appointment of the day. He took his time to explain everything to me and didn’t make me feel rushed at all. He was very experienced in all aspects of my visit and I would definitely recommend him to anyone who visits Heritage Honda for their car services! Thank you Scott! More
Scott Cheuvront is the best!!! Scott is truly the best service advisor!! He explained everything in detail, was honest, very thorough and made the customer his first priority. My ve Scott is truly the best service advisor!! He explained everything in detail, was honest, very thorough and made the customer his first priority. My vehicle was ready at the time promised. Christina Frankos (Chrissy) is the best too!! She has been at this location for many years and has always provided the best customer service. Chrissy keeps things running smoothly and in order. I hope she continues to manage this location as well as Scott staying my service provider. A++ More
Routine Service and factory recall Nick Sloan was fantastic. He kept me abreast of each phase of the repairs. He told me about some non emergency repairs that had to be done. When I Nick Sloan was fantastic. He kept me abreast of each phase of the repairs. He told me about some non emergency repairs that had to be done. When I said let's do it. He had no problem with it. Great job by Nick. More
Heritage Honda Bel Air is the Best!! Every time I go for service they exceed my expectations. Keenan was very helpful in explaining everything about my service. My car was ready 1/2 hour Every time I go for service they exceed my expectations. Keenan was very helpful in explaining everything about my service. My car was ready 1/2 hour earlier than the promise time. I always get great customer service when I come in for service and that’s the reason I always come back!!! More
Good service The check in was a quick and easy process. I had made the appointment on line My vehicle was ready on the estimated time that was given. The check in was a quick and easy process. I had made the appointment on line My vehicle was ready on the estimated time that was given. More
Great I will always service my car here its been 5yrs and always had great time i will recommend to all my friends and relatives will visit again I will always service my car here its been 5yrs and always had great time i will recommend to all my friends and relatives will visit again More
Heritage service High quality work, excellent communication. Everyone has a high level of professionalism. Easy to make Saturday appointment and fast completion of req High quality work, excellent communication. Everyone has a high level of professionalism. Easy to make Saturday appointment and fast completion of requested work. Prices also very competitive. More
Excellent I brought my car in for regular/maintenance, oil change. The service advisor advised me of a couple of other recommended services that should be perfo I brought my car in for regular/maintenance, oil change. The service advisor advised me of a couple of other recommended services that should be performed immediately as well as a future concern. Based on their recommendations I had the 2 additional services done and they advised me that they would check on the 3rd/future concern the next time I bring the car in for service. More