Heritage Honda Parkville

I called Heritage Jeep and talked with my former sale person that I purchased a Jeep few years ago. I told Mr. Brian P that I was interested in buying a Honda Civic. He told me that Ms. Erin will be conn person that I purchased a Jeep few years ago. I told Mr. Brian P that I was interested in buying a Honda Civic. He told me that Ms. Erin will be connecting me. Less than 10 minutes, I received a phone called from Ms. Erin Natzke about my plans. I told her that I was looking for 2020 Honda Civic Sport Hatchback. She informed me that they have the vehicle that I was looking for. I stopped by Heritage Honda and met with Ms. Erin; she demonstrated great customer service skills and she assisted with the process of getting me into this vehicle. The process went well, and I came around with a brand-new Honda Civic Sport Hatchback. Thanks again Ms. Erin N for your support in the transaction. More

Very well run, organized process. Greeted at the door, kept apprised of the steps in the process. All questions answered. No pressure. Recommend as a good place to purchase a vehicle. kept apprised of the steps in the process. All questions answered. No pressure. Recommend as a good place to purchase a vehicle. More

She is so nice Very beautiful very kind awesome and she was very helpful to us she was very kind to me she is so pretty Thank for helping me was very helpful to us she was very kind to me she is so pretty Thank for helping me More

Felt like we were treated as royalty throughout the process from initial contact to vehicle delivery, all virtually until taking delivery at dealership five days later! process from initial contact to vehicle delivery, all virtually until taking delivery at dealership five days later! More

Five stars to this dealer but 10 stars to ken Davis who was the man who helped me and my wife with everything ken Davis has a great attitude and customer service When i was on the phone with him I could te was the man who helped me and my wife with everything ken Davis has a great attitude and customer service When i was on the phone with him I could tell that he was willing to help me and he sure did i got out of there with my honda accord I really recommend ken davis if you ever visit this honda dealer More

I had an amazing experience with Erin when trading in my car. She helped me make sense of the trade in. Brian & Todd were great as well car. She helped me make sense of the trade in. Brian & Todd were great as well More

I felt very comfortable talking with Gary Burlage. No pressure just conversations and Gary focusing on what I was looking for in a vehicle. Gary is a pleasure to talk with. pressure just conversations and Gary focusing on what I was looking for in a vehicle. Gary is a pleasure to talk with. More

Rob was very helpful and informative with my services. I needed tires and he helped me a lot with choices of the tires to get needed tires and he helped me a lot with choices of the tires to get More

Edward Jones really took care of my car! I have never been able to trust a Service Advisor before. He really took care of everything concerning my car and gives updates to what is going on. Everything wa been able to trust a Service Advisor before. He really took care of everything concerning my car and gives updates to what is going on. Everything was great. I was very happy with the work and will definitely return for my next service! More