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Heritage Honda Parkville
4.8
949 Lifetime Reviews
9213 Harford Rd, Baltimore, Maryland 21234 DirectionsSales: (866) 696-5510
Service: (888) 471-7866
Parts: (888) 471-7866
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 PM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
950 Reviews of Heritage Honda Parkville
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August 24, 2019
"My experience was good service was fast"
- Hester21114My experience was good on this visit. It was good because I made a appointment this time. The service was good and my wait time wasn’t bad.
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Helpful August 23, 2019
"So easy to work with "
- LisaSkiThis is my second vehicle purchasing from Terri, she is absolutely amazing, caring, understanding and easy to work with. She makes sure you understand each step of the process, makes sure you get your questions answered and makes you feel comfortable the whole time! I knew I wasn’t going anywhere else when I was ready for a new car
Read MoreAugust 23, 2019
"In and out, on time and as promised"
- AJReplaced a shifter knob (recall 19-063) on a Honda CRV. I called, scheduled an appointment, and was in/out within the short time frame it took (~35min). I was offered a shuttle service if needed, but when they said it would be 30-45min I figured I’d wait. I went by fast, the waiting service lobby had newspapers, drinks, and TV, as well as an area for using computer and free WiFi. Overall a great experience.
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August 17, 2019
"Excellent"
- Alpar001Terri was fantastic! She offered a zero-pressure approach that allowed me to be comfortable with the car I wanted at the price I was comfortable paying. I highly recommend her, as she is very down to earth and easy to talk to.
Read MoreAugust 17, 2019
"Good Overall"
- KfrickTerri was Great salesperson. Poor internal communications. Very difficult to reach service department for update on upgrade to new Passport. Waited for over an hour to get financing done on new car purchase.
Read MoreAugust 11, 2019
"30000 maintenance "
- FizzycokeSince my mileage was close to 30,000, I got the scheduled maintenance which was over $400. Tim worked with me and applied available discounts toward the total bill. He was also helpful in getting me answers for the paint recall. Tim explained the work performed. I would definitely ask for Tim.
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