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Heritage Honda Parkville
Baltimore, MD
3,304 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,304 reviews
October 24, 2019
Making TWO Cars Happen! We had a great experience buying TWO cars from Todd P at Heritage! He was straight forward, personable, and friendly during our process. He went out o We had a great experience buying TWO cars from Todd P at Heritage! He was straight forward, personable, and friendly during our process. He went out of his way to get us a model we wanted and was low pressure in the buying process. The team had fair prices and worked with us to get out the door with what we needed. We are very happy and driving away excited! More
by Epk246
Employees Worked With
Todd Pegler, Robert Lee
October 23, 2019
Great customer service Brought my 2017 Honda Accord in for 30,000 mile maintenance. Bill Maurath was the service guy who helped me. He was very courteous and even gave me Brought my 2017 Honda Accord in for 30,000 mile maintenance. Bill Maurath was the service guy who helped me. He was very courteous and even gave me a discount on my bill. Work took two hours which that’s exactly what I was told. More
by Epbrown
Employees Worked With
Bill Maurath
October 22, 2019
Honest and Responsive I have found Heritage Honda in Parkville to be honest and trustworthy. Only needed repairs are recommended and performed well. Dora is very customer I have found Heritage Honda in Parkville to be honest and trustworthy. Only needed repairs are recommended and performed well. Dora is very customer oriented and diligent in learning and addressing the customer’s concerns. More
by Walt
Employees Worked With
Dora Norman
October 22, 2019
Had a 8:50 appointment was not completed until almost 3:00 I like this dealership was just not understanding how a 8:50 appointment for an oil change and tire rotation will a check of why car was ideling when I like this dealership was just not understanding how a 8:50 appointment for an oil change and tire rotation will a check of why car was ideling when driving sometimes took so long service not completed until almost three o’clock the advisor was nice and helpful I appreciated that More
by Goodgirl
Employees Worked With
Bill Maurath
October 21, 2019
Oil change Mark was very understanding and had the job done when he said it was done. I would recommend him to people I know for service. Mark was very understanding and had the job done when he said it was done. I would recommend him to people I know for service. More
by Christine Camera
Employees Worked With
Mark Sowder
October 19, 2019
Service Excellent service without a lengthy wait. I also met with the sales department with my lease ending in May. I received some very good information abou Excellent service without a lengthy wait. I also met with the sales department with my lease ending in May. I received some very good information about the 2020 changes in the Accord and CRV. More
by Albert
Employees Worked With
Joe Nagel, Bill Maurath
October 19, 2019
Cheating & Lying The most pathetic dealer I have ever seen. They agreed the price during chatting. Went to the dealer. They pulled my credit also. Then they said they The most pathetic dealer I have ever seen. They agreed the price during chatting. Went to the dealer. They pulled my credit also. Then they said they cannot give tgat price because Sales GM did not agree. The person agreed the price Jason Davis. After everything pulled and it is rejected by GM, Eric L Johnson. The owner of this can contact if you need any proof to stop this cheating. Or go to your records for oct 18th what happened. Please don’t cheat like this. If u don’t agree the price it is fine but please don’t cheat like this and spoil the image of Honda. More
by Dirty tricks
Employees Worked With
Jason Davis, Eric L Johnson
October 18, 2019
Service department It was great. Ed Jones was my service advisor. He was very professional, courteous and knowledgeably. He said it would take a out an hour and it did. It was great. Ed Jones was my service advisor. He was very professional, courteous and knowledgeably. He said it would take a out an hour and it did. I did not have to wait when I brought the car in or when I picked it up. I was very pleased with the service I received today. Outstanding. More
by Review
Employees Worked With
Edward Jones
October 17, 2019
Honda Parkville Service Center The service was awesome in addition to their caring and knowledgeable staff. I will definitely have my honda crv serviced with honda service at Parkvi The service was awesome in addition to their caring and knowledgeable staff. I will definitely have my honda crv serviced with honda service at Parkville, MD. Thanks a lot for putting my car back in good form. More
by Anig
Employees Worked With
Ed Jones
October 16, 2019
Excellent We have always had very good service with Heritage Honda no matter what the situation . Our experience with new sales and service at Heritage Honda ha We have always had very good service with Heritage Honda no matter what the situation . Our experience with new sales and service at Heritage Honda has been nothing less the excellent! More
by Terri1
