Heritage Honda Parkville - Service Center

My service advisor Mark is the man. He helped me out with an issue of mistaken diagnosis on my vehicle. He was able to get the issue corrected at no additional charge to me. Highly recommend Heritage Honda P an issue of mistaken diagnosis on my vehicle. He was able to get the issue corrected at no additional charge to me. Highly recommend Heritage Honda Parkville and Mark for your Honda service needs. More

Mark Sowder stands out among a very qualified team of Service Advisors at Heritage Honda Parkville. Today he helped resolve a dislocated front bumper on the Honda Civic that I purchased at that dealersh Service Advisors at Heritage Honda Parkville. Today he helped resolve a dislocated front bumper on the Honda Civic that I purchased at that dealership in 2009.. He was both personal and professional in his attention to my issue, possessed a "can-do" customer service attitude, and left me smiling and appreciative of his going the extra mile to make our encounter a positive experience with a successful outcome. More

Ed Jones took me right away and the mechanics thoroughly tested my car, which had stalled the day before. Although they were not able to explain why this happened, the car has run smoothly since my visit to tested my car, which had stalled the day before. Although they were not able to explain why this happened, the car has run smoothly since my visit to Heritage. More

The dealership was great. They took me right in without an appointment. Did what was necessary for my service and had me out in no time an appointment. Did what was necessary for my service and had me out in no time More

This dealership is rates 10 of 10 fof customers service and repairs. I will definitely be back for my next vehicle. and repairs. I will definitely be back for my next vehicle. More

Dora Norman was my service representative she did a great job she even stayed late so I could pick up my car. They took the car on time and all the work was done correctly. I will definitely be back. job she even stayed late so I could pick up my car. They took the car on time and all the work was done correctly. I will definitely be back. More

Very easy to complete service and everything was explain. Easy enough and Robert was delightful. Tires I purchased are excellent and requested service was complete Easy enough and Robert was delightful. Tires I purchased are excellent and requested service was complete More

Efficient, courteous and quick service. They also have good discount coupons fairly regularly. I bought my Honda at this dealership and have been going back them for servicing. good discount coupons fairly regularly. I bought my Honda at this dealership and have been going back them for servicing. More

Advisor Robert W. was awesome! He went above an beyond and took the time to address my concerns. I also, want to give Tom from parts a special shout out for going the extra distance to pickup a luggage ca and took the time to address my concerns. I also, want to give Tom from parts a special shout out for going the extra distance to pickup a luggage carrier in silver spring so I would not have to make the trip. Best experience thus far at Honda. More

Excellent quality, service, integrity, honesty, professionalism at Heritage Honda Parkville. Went in for a express oil change but had completely forgotten about the prior visit recommendation for a professionalism at Heritage Honda Parkville. Went in for a express oil change but had completely forgotten about the prior visit recommendation for a cabin and engine filter. Advisor came back with same recommendation as previous advisor from the previous service. Excellent Service Guys ! More